Dear guest, I confirm that the air conditioning system is centralized and the other guests present in the structure on the same day as you were cold and with nights with a maximum of 10 degrees we could not turn off the heating and turn on the air conditioning. Tea, coffee and water are a small gift we do not provide breakfast so milk was not provided.Thank you!Anna
Dear guest I'm sorry to understand that you weren't well, but I want to point out that the cleaning lady arrives at 9 in the morning and all you had to do was turn off the air conditioning Thank you Anna