坎莫尔酒店-住客评论

Guest（家庭旅游） 2024-10-01
The rooms were comfortable and reasonably clean. The furniture was very old and tattered. There were tears in the chairs, the couch was SO worn, and the beds creaked/rattled loudly every time someone shifted at all. The place is definitely overdue for an update! The pool is tiny and the "deck" out of our room was too. Overall it was fine. Pretty spacious, close to many things. Nothing special but adequate.
酒店回复：
Dear Jennifer,Thanks you for your review on your last stay. I 'am glad that your and your family enjoyed your stay with us here at The Lodges at Canmore. I will pass on your comments and the issues you had with our management team to made sure that all are addressed in a timely matter.
Guest（家庭旅游） 2024-09-01
We had a great stay in a two bedroom condo. The only thing you should know is that the air conditioning unit is a portable unit in the living room. Evenings were cool so we had no issues but it could be a concern in hot weather months. The unit was well stocked and the pool and hot tubs were excellent. There were a few evenings where underground parking in our building was full and we had to use the underground parking in the two other buildings. On street parking was always full also. Easy walk to shops, Elevation Place, centre town, and easy access to the hwy. would recommend and would return!
酒店回复：
Dear Cathy,Thanks you for your review on your last stay with us here at The Lodges at Canmore. I 'am glad that you and your family had a great stay with us. We hope to see you all again in the near future
Guest（情侣） 2024-09-01
Our unit was a loft on two levels. It did not say this in the description of the property. It did not say this in the confirmation email. And, we were not told this at check in. I would not have rented this unit if I had known as I have mobility issues. The front desk told me that all of the one bedroom units are multiple levels. ******* should say this in their description when renting a one bedroom unit.
酒店回复：
Dear Mary,Thank you for your review on your last stay with us. We will be contacting ******* to make the proper change descriptions to our 1 Bedroom Loft Suites.
Guest（家庭旅游） 2024-09-01
The hotel staff were great. The room was awful. Old, uncared for, dirty and very well used carpeting that smelled. Hood fan, fireplace and dishwasher were broken. The room condition in general was old and looks like they went to an estate sale to decorate the walls. There was so much dust build up behind anything I moved. For example, I Dropped my phone under the bed and it looks like the beds haven’t been moved to vacuum under them in years. Same with the overhead fans and lights or any furniture. clearly only surface cleaning being done. Dust everywhere. For the price, it was awful and I have stayed at higher end places for the same so I expected a bit better than what we got.
酒店回复：
Dear Leanna,Thank you for your review on your last stay with us. I 'am pleased to read that the staff was great for you during your stay. I do apologize about the units Cleanliness and that it wasn't up to hotel standards. I will pass on your comments and the issues that you had to our housekeeping staff as well as the management team to make sure that all is cleaned and replaced or fixed in the unit for all that visits us in the future.
Guest（家庭旅游） 2024-08-01
The property itself is very nice, has swimming pool and three hot tubs. Good parking. Rooms comfortable but the floors and carpets are so dirty that walking in socks or barefoot made the soles dark within minutes. Defiythis needs improvement. The area is quiet, 1 from city centre and good restaurants nearby. Good form families and groups. Cheaper than Banff for sure. Tons of trails in the area, car is a must. The bed covers didn’t have the duvet cover just like sand with some sheet, cover and sheet, all tangles up when you sleep, weird style… I wonder if they change only the sheets or wash/change the bed covers as well. The covers did not smell fresh only the sheets and that was making me uncomfortable.
酒店回复：
Dear Magdalena,Thank you for your review on your last stay with us. I'm glad that you and your family enjoyed your stay ink Canmore. I will pass on your comments and the issues that you mentioned to our housekeeping team to always make sure that each unit is up to cleanliness standards for all that stays here with us
Guest（其他） 2024-08-01
Really positive stay at the Lodges at Canmore Amazing location. Canmore is a delight and less crowded than Banff but close enough for all the local attractions. The lodges are perfectly serviceable but not recommended if you are looking for a five star experience. The pool is adequate, there is indoor car parking. The staff are very helpful and helped me retrieve some items that I had accidentally left in the room.
酒店回复：
Dear Robert,Thank you for your review on your last stay with us here at The Lodges at Canmore. I'm glad that you and your family enjoyed your stay with and we hope to see you all again in the near future.
Guest（家庭旅游） 2024-06-01
We were put into a loft room which I originally did not book due to mobility issues. I have difficulty going up and down stairs so this was concerning. The desk clerk managed to switch us to a one level room in one of the other buildings which was appreciated since there were no vacant rooms left in the current building.
酒店回复：
Dear Margit,Thank you for your review on your last stay with us here at The Lodges at Canmore. I 'am glad that the Front Desk was able to help you and move you to a single floor unit so that you can move around more comfortably and enjoy your stay
Guest（独自旅游） 2023-07-01
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坎莫尔酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2024-10-01

Guest（家庭旅游） 2024-09-01

Guest（情侣） 2024-09-01

Guest（家庭旅游） 2024-09-01

Guest（家庭旅游） 2024-08-01

Guest（其他） 2024-08-01

Guest（家庭旅游） 2024-06-01

Guest（独自旅游） 2023-07-01

客户评价由实住客人提供的真实点评