523號閣樓酒店-住客評論

Guest（家庭旅游） 2026-01-01
The shower doesn’t have warm water let alone hot. Bathroom door wouldn’t shut. Room layout needs better set up. No staff. Was given a washcloth that looked like it been in a war. Great location and room size but the above weights more.
酒店回復：
Thank you for sharing your feedback with us. I’m very sorry to hear about the issues you experienced during your stay — that’s not the standard we aim to deliver. The lack of hot water, the bathroom door not closing properly, and the condition of the washcloth is not our standard, and I appreciate you bringing them to our attention. We’ve already shared these concerns with our maintenance and housekeeping teams so they can be addressed immediately. On the bright side I’m glad to hear you enjoyed the location and room size, but I’m truly sorry the rest of your stay didn’t match that. We’d love the chance to make this right and welcome you back for a much better experience.
Guest（家庭旅游） 2026-01-01
Room was like a studio apartment. It was pretty chill and cozy actually. Only setback was no one being at the front desk most of the time and having to check out at the main hotel down the block. It was a decent room overall tho
Guest（其他） 2026-01-01
??
酒店回復：
Wow — 10/10?! You just made our whole day! ??????????Thank you so much for the love. We’re thrilled you had an excellent stay, and we can’t wait to welcome you back for another perfect visit!See you next time!
Guest（Other） 2025-11-01
Plumbing was iffy. I like the industrial look but I wouldn’t want to stay there longer than overnight.
酒店回復：
Hi Christopher,Thank you for sharing your thoughts with us. We’re glad you enjoyed the industrial look of the hotel, but we’re sorry to hear the plumbing didn’t meet your expectations. We are an acquired taste and palatable for most, but we understand. We hope you’ll consider giving us another chance in the future.
Guest（Other） 2025-11-01
Thermostat was for decoration only Mattress was hard-thought about sleeping on The floor Plumbing LOUD-heard showers and flushing all night long
酒店回復：
Hi Jean,Thank you for sharing your thoughts. We are sorry to hear that our Loft style rooms did not meet your expectations. We hope you’ll give us another chance to wow you next time!
Guest（情侶） 2025-10-01
Faite attention les parking à c?té sont super chère 45 euro pour 12h
Guest（與好友旅游） 2024-10-01
The shower did not have enough pressure so it was hard to feel clean/get soap out. Another friend's shower had too much power and sprayed hard in multiple crazy directions. The vanity mirror light did not work in most of the rooms our friends had but it did in ours. And the lighting in the rooms is very minimal so that mirror is necessary. The street was sometimes closed off due to construction so Lyft drivers were easily confused, but sometimes it wasn't. We woke up one morning at 8 am to the sound of a jack hammer right outside the window. It didn't stop that morning but the lady at the front desk did call and make sure it didn't happen again which we very much appreciated. When we checked in, there was a water station in the lobby. It broke and they did not set up another one, but said we would need to go to the main hotel to get water. There were a lot of negatives but the rooms themselves are very large and lofty (as the name suggests). It has a TON of potential but needs better service/management.
Guest（情侶） 2024-04-01
Thought according to the pictures we would have a balcony or something to access the outside area. Wasn’t at all like we expected.
酒店回復：
Thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience did not meet your expectations based on the pictures you saw. We apologize for any confusion regarding the balcony or access to the outside area. We strive to accurately represent our accommodations in our photos and descriptions, and we regret any discrepancies that may have led to a misunderstanding. Your feedback is invaluable to us, and we will review our listing to ensure that it accurately reflects the amenities and features of our rooms. We appreciate your honesty and hope that despite this, you were still able to enjoy your stay with us. If there's anything else we can do to improve your experience, please don't hesitate to let us know.
Guest（情侶） 2024-03-01
Our room did not have a functioning iron and coffee maker. The window shade was broken and not replaced, just left on the slide with a thin curtain covering the window. The TV was placed by the side of the bed, a very awkward location. We did not have a microwave, only plus - the staff at the International House were courteous and able to heat our food up. The best part of this hotel, it was in close proximity to tourist locations.
酒店回復：
We appreciate your feedback and apologize for the inconveniences you experienced during your stay. We will address the issues with the iron, coffee maker, window shade, TV placement, and microwave availability to enhance our guests' comfort. We are glad that our courteous staff could assist with heating your food. Thank you for highlighting our convenient proximity to tourist locations. Your comments will help us improve our services for future guests.
Guest（情侶） 2024-03-01
Une chambre vraiment immense à la deco moderne. Emplacement vraiment top à 2 pas de canal Street et du French QUarter Nous avons presque tout fait à pied même Garden District Un peu de bruit de la rue cependant mais raisonnablement Pour la vue ville, je ne pourrai pas dire vu que nous étions au 1er étage et donc vue sur le mur d’en face .. mon seul bémol est que c’est une annexe de l’h?tel IH et qu’il n’y a pas de réception, pas de personnel sur place Il faut faire le Check in et le Check out dans l’h?tel situé dans la rue à c?té. C’est mal indiqué on a beaucoup cherché Sinon je recommande

523號閣樓酒店

客戶評價 由實住客人提供的真實點評

Guest（家庭旅游） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（其他） 2026-01-01

Guest（Other） 2025-11-01

Guest（Other） 2025-11-01

Guest（情侶） 2025-10-01

Guest（與好友旅游） 2024-10-01

Guest（情侶） 2024-04-01

Guest（情侶） 2024-03-01

Guest（情侶） 2024-03-01

客戶評價由實住客人提供的真實點評