Hello Robby,Thank you for your feedback. We sincerely apologize for the issues you experienced with bedding, heating, cleanliness, and amenities. Your comments will be shared with our team to review and for immediate attention. Thank you for staying with us!
Hello James,Thank you for your detailed review! We’re delighted to hear that you enjoyed the hotel, our rooms and facilities, the lovely breakfast, and our convenient and safe location near the Charles Street tram line. We’re also glad our resident cats added a special touch to your stay.We’re truly sorry about the disturbance from neighboring guests and we understand how this must have been. Please don’t hesitate to contact our front desk during your stay should this happen again, as we’re always happy to assist and help ensure a comfortable night’s rest.We appreciate your feedback and we hope to welcome you back for a quieter and even more enjoyable stay next time.
Hello Courtney,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our friendly staff, clean rooms, and smooth check-in and check-out experience. It’s great to know the hot tub and your dinner at Later Oyster House added to your stay, and that the convenient trolley stop right in front of the hotel made getting around easy for you.We truly appreciate your kind words and recommendation, and we hope to welcome you back again soon for another great stay!
こんにちは!あなたのフィードバックをありがとう! 私たちは、あなたが価格のために大きな価値を提供するために私たちのホテルを発见したことを闻いて喜んでいます。 私たちは、别の快适な滞在のためにすぐに再びあなたを歓迎したいと考えています!
Hallo Jorgen,Bedankt voor uw vriendelijke feedback! We zijn blij te horen dat u genoten van onze historische locatie en het gemak van slechts een korte trolley rit van het centrum. We hopen u binnenkort terug te verwelkomen voor een ander geweldig verblijf.