马卡三妮度假村-住客评论

Guest（家庭旅游） 2023-01-01
It probably was a great place to stay years ago, but not anymore! Avoid! Staff are renting there own motorbikes to try and make an extra buck, normally I’m up for this but they tried to give me some broken bike and smiled as if it was ok. There was a mistake with my booking so I couldn’t get the room I paid for so I had to pay for an upgraded room which I happily did. Trip.com offered to refund me so all I needed from the hotel was a receipt to show Trip.com but because the receptionist didn’t put me through the system and just pocketed the extra money that I had to pay in cash, she couldn’t give me a receipt, now I’m caught up in this scam they have going. I obviously was not able to leave a tip after all this weirdness, I have never in all 50 years of staying in hotels been asked to pay for the hotels mistake. Usually upgrades are free as an apology for not providing what was originally advertised and paid for.

马卡三妮度假村地址： 63/14 Moo 1, Baan Yai Beach Koh Mak Island Trat, 23120, 阁骨县, 达叻府, 泰国

马卡三妮度假村