Thank you, Sydney, for taking the time to share your experience with us.We are delighted to hear that you found the hotel lovely, the team welcoming, and your room clean and comfortable. It is wonderful to know that the bed contributed to a restful stay, as creating a relaxing environment is something we take great pride in.We appreciate your comment regarding the pillows. Comfort preferences can vary from guest to guest, and your feedback helps us continue to refine the experience we offer. Our team is always happy to provide alternative pillow options upon request, and we will ensure this is communicated more clearly in the future.We hope to have the pleasure of welcoming you again so that we may provide an even more enjoyable stay on your next visit.Warm regards,The Malmaison Brighton Team
Thank you for the fantastic review! We're delighted to hear you had a first-class experience once again. Looking forward to your next visit!
