Thank you for your 8/10 review. We’re glad to hear you found everything clean and comfortable and that the motel suited your overnight stay. We appreciate your feedback and hope to welcome you again in the future.
Thank you very much for your 10/10 review and kind recommendation. We’re pleased to hear the room suited your family comfortably and that you appreciated the cleanliness, amenities, and thoughtful extras. It’s especially rewarding to know our team made you feel welcome. We look forward to hosting you again in the future.
Thank you for your kind review.
Thank you for taking the time to share your feedback. We appreciate your suggestion about adding laundry facilities — it’s a great idea and something we’ll look into for the future, especially during busy tournament periods. We’re sorry to hear that the room service and reception experience didn’t meet expectations on this occasion, and we’ll be following up with our team to ensure we improve in these areas.
Thank you for your feedback. We’re very sorry to hear that your stay was affected by traffic noise and that the cleanliness of your bathroom did not meet expectations. We’ll be addressing your comments with our housekeeping team to ensure this is corrected immediately. Being near the highway does mean some rooms experience more noise, and we’re continuing to make improvements to minimise this where possible. We appreciate you sharing your experience so we can do better.
Glad you enjoyed your stay with us!
Thanks James. Always a pleasure to hear that guests found us friendly, helpful and convenient.See you next time you are in Coffs.Again, thanks.
Thank you so much for taking the time to post a review, Robyn! So happy to hear that Krystal's friendly manner was a highlight.Thanks again.