北京华腾美居酒店-住客评论

Guest（商务旅客） 2026-01-01
服务热情周到，设施齐全舒适，房间宽敞明亮舒适，商务出行不错的选择哦，早餐品类丰富多样，中西结合，环境幽雅
酒店回复：
尊敬的宾客,倾心为您，尽在小美~能得到您的如此认可，小美不胜欢喜，小美会继续努力~期待您的归期~
Guest（商务旅客） 2026-01-01
商务出行，酒店房间很宽敞，乾净，暖和，服务周到，公共区域有香味整体很不错。早餐很丰盛，服务周到，前台服务好，考虑周到。
Guest（为他人预订） 2026-01-01
真心推荐这家酒店！房间收拾得特别乾净，物品摆放的很整齐，住起来特别舒心。工作人员服务态度特别好，也很负责任，下次还会再光顾的！
酒店回复：
尊敬的宾客，非常感谢您的真心推荐和五星好评！很高兴我们乾净整齐的房间能让您住得舒心，工作人员的贴心服务也得到了您的认可。我们早已期待您的再次光顾，祝您生活愉快，旅途顺利！
Guest（其他） 2026-01-01
应该算是华腾美居酒店的老客户了，酒店地理位置方便，周边配套齐全，离14号线不远，还挨着合生滙，吃饭购物都十分的方便。酒店服务一如既往的好，房间乾净整洁，睡得很舒服踏实！此外，酒店早餐也不错，品类多样，口味好????以后来北京，还会选择入住！
Guest（Family） 2025-12-01
The hotel location is not much closed to subway and shopping mall but it is walkable. There hotel staffs have good service mind and helpful. There are complimentary drink in the fridge. When I ask for ice, I got ice in the plastic bag instead of ice container for drink. The reception staffs ask me about how i am satisfied in the stay. Actually I am very happy with this staying until they force me to give a good score and review in Trip.com during check out. That is so annoying.
酒店回复：
Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us.We are glad to hear that you appreciated our staff's attentive service and the complimentary drinks provided in the fridge. We sincerely apologize for the inconvenience caused by the ice being delivered in a plastic bag instead of a proper container, and we will remind our team to use dedicated ice containers for guest requests moving forward.Your candid feedback is invaluable to us as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a more perfect stay experience.
Guest（Family） 2025-12-01
Hotel room is clean and spacious. There are interconnecting rooms which is suited for families. It’s located in Ring 3 which is about 25 mins (if no jam) away from Wangfujing. nearest shopping mall is about 15 mins walk.
酒店回复：
Dear Guest,Thank you for your feedback. We’re pleased you enjoyed our spacious rooms, convenient location and family-friendly interconnecting rooms.We apologize for the shower clog incident and appreciate your understanding that our team resolved it promptly within 10 minutes. We will strengthen facility maintenance to avoid recurrence.
Guest（Family） 2025-12-01
Near Hopson one shopping mall. About 10min walk. Was given free late checkout which was great considering my flight was later in the day
酒店回复：
Dear Guest,Thank you so much for sharing your wonderful stay experience! We’re thrilled to hear that our location near Hopson One Shopping Mall (just a 10-minute walk away) added convenience to your trip, and that our free late checkout service perfectly matched your late flight schedule. Your satisfaction is our top priority, and we can’t wait to welcome you back for another fantastic stay soon!Best regards,
Guest（独自旅游） 2025-12-01
衞生：很乾净很到位环境：很乾净服务：很到位
酒店回复：
尊敬的宾客，很高兴您对客房的宽敞度和整洁度感到满意！我们的客房服务团队每日都会细致清洁、检查客房，只为给您带来舒心的旅居体验。欢迎您常回来看看！
Guest（家庭旅游） 2025-12-01
真心推荐这家酒店！地理位置没话説，步行十几分钟就能到地铁站，周边配套很全。房间收拾得乾乾净净，物品摆放整齐，住起来特别舒心。工作人员服务态度特别好，很负责任，不管是入住办理还是客房需求，响应都很快，体验感满分！
酒店回复：
尊敬的宾客，非常感谢您的真心推荐！很高兴我们酒店的地理位置、整洁客房和贴心服务能得到您的认可。便捷的出行条件、乾净舒适的入住环境，以及高效响应的服务，都是我们一直努力的方向。期待您的再次光临，祝您生活愉快！
Guest（Solo traveler） 2025-11-01
Stayed at the Mercure for 5 nights and was pleasantly surprised on how clean and new it looks, assuming that the hotel had a recent upgrade. The room is very spacious and the bed was comfortable. The only downside was the temperature in the room is unadjustable and I found it too hot. There is a small gym, although abit old but functional. The subway station is about a 10 min walk and connected to a big shopping centre. Will definitely recommend!
酒店回复：
Dear Guest,Thank you for choosing Mercure hotel and your great review! We’re delighted you loved the clean, spacious room and comfortable bed.Sincere apologies for the unadjustable, overly warm room temperature—we’ll look into it. Glad the functional gym and convenient location worked for you!Thanks for recommending us. We can’t wait to welcome you back soon!

北京华腾美居酒店

客户评价 由实住客人提供的真实点评

Guest（商务旅客） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（为他人预订） 2026-01-01

Guest（其他） 2026-01-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（独自旅游） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Solo traveler） 2025-11-01

客户评价由实住客人提供的真实点评