Thank you for your feedback. We’re glad to hear you enjoyed our team and bar, we’ll be sure to share the kind words with them! We’re sorry to hear the pillows weren’t comfortable for you and appreciate you bringing that to our attention. We also understand the desire for self-parking and will continue exploring ways to improve the parking experience. Thank you for staying with us.
Thank you so much for the perfect 10/10 review! We’re thrilled to hear you enjoyed the room, found our team friendly and helpful, and had such a great overall experience. That’s exactly what we aim for at Moxy Virginia Beach Oceanfront. We truly appreciate your kind words and can’t wait to welcome you back again soon!
Thank you so much for your amazing 10/10 review! We’re so happy to hear the room was perfect and that the surprise birthday stay for your wife was a success. Getting to enjoy a beautiful sunset makes it even more special. We truly appreciate you choosing to celebrate with us and hope to welcome you back for many more memorable moments!
Thank you for taking the time to share this detailed feedback. We’re truly sorry for the multiple maintenance and amenity issues you experienced during your stay. This is not the level of comfort or service we strive to provide. Problems with the safe, lighting, plumbing, hot water, and overall room condition are unacceptable, and we understand how frustrating this must have been, especially when compounded by the difficulty locating basic amenities like washcloths. Your comments have been shared directly with our engineering and housekeeping leadership teams so these concerns can be addressed immediately and prevented in the future. We appreciate you bringing this to our attention and regret that your stay did not meet expectations.
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that several aspects of your stay did not meet expectations. Your comments regarding the condition of the room, hallways, shower, temperature consistency, and in-room technology are taken very seriously and have been shared with our maintenance, housekeeping, and leadership teams for review and follow-up.We also regret the confusion regarding dining availability during the holiday and understand how disappointing that can be, especially when expectations were set differently in advance. While our bar and social spaces are a signature part of the Moxy experience, we absolutely aim to deliver comfort, functionality, and consistency across all areas of the hotel.We truly appreciate your candid feedback, as it helps us identify opportunities to improve, and we’re sorry that your stay fell short. We hope you’ll consider giving us another opportunity in the future to provide the experience you expect from a Marriott property.
Thank you for sharing your feedback. We’re glad you enjoyed the drink chip and our location, but we’re very sorry for the issues you experienced with your room. The sink, toilet, and door concerns you mentioned are not the standard we strive for, and we appreciate you bringing them to our attention. We’re addressing these maintenance issues and hope to provide a much smoother stay in the future.
Thanks for the great feedback! We're glad you loved the lobby’s fun vibe and found your room comfortable. We appreciate you calling out the elevator and carpet. We’ve shared this with our team to review. Your insights help us improve, and we hope to welcome you back for an even better stay!
Thank you for leaving feedback about your experience here at the Moxy. Our rooms are definitely unique and not everyone's cup of tea. Thank you for your kind comments on the cleanliness though! As we learn and grow as a brand and property, we take all feedback into note. Thank you for taking the time to let us know your thoughts and for giving us a try. :)
Thank you for leaving feedback about your experience here at the Moxy! We love the fact you enjoyed your time here with us. We hope to have the opportunity to host you in the future if you are returning to the area!
