Dear Vivi Chong,Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our great services, quiet environment, and convenient location. It’s wonderful to know that you found it easy to explore the area and access Grab services.We truly appreciate your feedback and are delighted that we could make your stay enjoyable. We look forward to welcoming you back for another relaxing and convenient experience in the future!Thank you again for your lovely review!The Management
非常感谢您抽出时间分享您的入住体验!我们很高兴听到您对店员态度的认可,但对于房间内出现蟑螂的问题,我们深感抱歉。这确实不符合我们的衞生标准,也理解这给您带来了极大的不便和困扰。我们已经立即通知清洁和 pest control 团队进行全面检查和处理,以确保此类问题不再发生。您的舒适和安全感是我们的首要任务,我们会继续努力提升每一位客人的入住体验。再次感谢您的反馈,期待未来能为您提供更完美的住宿体验!