Hello Hums, Thank you for your detailed review! We're thrilled to hear that you enjoyed our superb location near Paddington Station and found the walk manageable with your luggage. It's great to know that you appreciated the lift, the beautiful lobby, and the convenience of our facilities like the washing machine and baggage storage.We apologize if the room lighting was not to your comfort. We value your feedback and will look into ways to improve this aspect. Our team, especially Mohit, is delighted to have been of assistance. We're pleased that you found our staff friendly and efficient.Regarding the cleaning policy, we understand it may not suit everyone's preferences, but we're glad the provided washing machine was a plus for you. Our WhatsApp communication channel is designed for your convenience, and we're happy it worked well for you.Thank you for recommending Native Hyde Park to your friends and family. We look forward to welcoming you back on your next visit to London!
