Dear trip.com user,thank you for sharing your experience, we always appreciate this very much. We are delighted to read you had a great stay in our clean and quiet hotel and enjoyed nice service from our team.We hope to welcome you again as our guest in the future.Kind regards,RUBENDeskmanagerNH Amsterdam Zuid
Dear Alican Babacan,Thank you for sharing your feedback. We are sorry to hear that the location did not meet your expectations.In terms of housekeeping, it has been our experience that not every guest wants to have cleaning every day or specifically wants the service at certain times of the day. We therefor created a new system where guests can inform us when they want to have the service. To have full cleaning service this must then be done before 9 in the morning. However, if guests want full service every day, this is no issue at all and can already be arranged during check-in. We apologize if this policy was not communicated clearly.?Our team strives to provide a comfortable stay and a welcoming experience, and we value insights that help us understand our guests’ perspectives. We hope to have the opportunity to welcome you again for a visit that better reflects our standards.RUBENDeskmanagerNH Amsterdam Zuid
Dear Guest User,Thank you for sharing such enthusiastic feedback. We are delighted to hear that you enjoyed the room and appreciated the attentive service from our team.It is wonderful to know the nearby bus stop added convenience to your stay. Providing a seamless and comfortable experience is at the heart of our hospitality.We are grateful for your kind words and look forward to welcoming you back for another excellent visit.RUBENDeskmanagerNH Amsterdam Zuid
Dear M234690****,Thank you so much for sharing your experience and positive feedback. We are delighted to learn that you appreciate the location, surrounding environment, and facilities, and are satisfied with the gym and complimentary drinking water.We also appreciate your appreciation for the enthusiasm and patience of the front desk and service team. Your encouragement is an important driving force for us to continuously improve our service quality.We look forward to providing you with a comfortable and pleasant stay again in the near future.RUBENDeskmanagerNH Amsterdam Zuid
Dear Alistair Osei frimpong,Thank you for sharing such kind feedback. We are delighted to know our team’s courtesy and the quality of breakfast stood out during your stay.It is wonderful to hear you plan to return and would recommend us to fellow travelers to Amsterdam. Providing warm service and a satisfying start to the day is central to our hospitality philosophy.We look forward to welcoming you back on your next visit.Kind regards,RubenDeskmanagerNH Amsterdam Zuid
Dear Guest User,We are delighted to hear that you enjoyed the spacious rooms and our breakfast. At our hotel, we are committed to providing a comfortable and satisfying experience for all our guests. Your feedback is a testament to our efforts.We look forward to welcoming you back in the future.Yours sincerely,RubenDeskmanagerNH Amsterdam Zuid
Dear M275060****,Thank you for sharing your valuable feedback and positive feedback. We are delighted to know that you were satisfied with the cleanliness of the room, the décor, and the delicious breakfast.Knowing that we are your top choice and offer excellent value for money is a huge encouragement to our team. We will continue to provide you with a safe and comfortable stay through our professional and attentive service and consistent quality.We look forward to welcoming you again in the near future.RUBENDeskmanagerNH Amsterdam Zuid
Dear Tejendra,Thank you for sharing your experience from your recent stay in NH Amsterdam Zuid. All our guests, especially our Platinum members, should feel valued and cared for. It is concerning to hear that your account was not linked and a new account was made. We will take this up with the staff member concerned,We would like to inform you though that to take advantage of all the privileges from your platinum membership, the booking should be made directly through the nh website (or by the NH call centre). We will then prepare everything in advance. In this case the booking was made through Ctrip which means the benefits do not officially apply (although sometimes they are still given as a courtesy).We hope to have informed you sufficiently and look forward to an opportunity to serve you better in the future.Kind regards,RUBENDeskmanagerNH Amsterdam Zuid
Dear Sir, Madam,thank you for sharing your experience. Can you confirm that this review was meant for NH Amsterdam Zuid? Our hotel does not work with dinner vouchers, so this seems to be a misunderstanding and meant for s different location. Would it be possible to change this from your side?Kind regards,RubenDeskmanagerNH Amsterdam Zuid
Dear lludol,thank you for sharing your experience of your stay in NH Amsterdam Zuid, we always appreciate that very much. We are happy to hear that you enjoyed your stay and liked the breakfast.We hoipe to welcome you again as our guest in the future.Kind regards,RubenDeskmanagerNH Amsterdam Zuid
