Dear Respected Guest,We appreciate you took the time to share your positive experience with us. We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay and your loyalty to our brands. We are thrilled you felt that our team has kept all in great condition. The loyalty and passion they have to keep our hotel in top condition is the real secret to our success and we are truly grateful.All of us are looking forward on welcoming you back at the soonest. Best Regards,Pupung Sutisna General Manager
Dear Bapak Benedito,We very much appreciate your comments regarding your stay at the Novotel Semarang. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon. Kind regardsPupung SutisnaGeneral Manager
Dear Tamu Kami yang Terhormat, Terima Kasih atas feedback yang anda berikan. kami mohon maaf atas kekecewaan anda. Feedback anda sangat berarti bagi kami untuk terus dapat melakukan perbaikan dari segala sisi.kami akan menyampaikan pesan anda terhadap seluruh staff. semoga bapak dapat memberikan kami kesempatan untuk dapat melayani anda dengan lebih baik di masa depan. sekali lagi kami mohon maaf dan terima kasih telah meluangkan waktu dan membagikan pengalaman menginap anda.harapan kami anda dapat kembali menginap di Novotel Semarang dan mendapatkan pengalaman yang lebih baik lagi dari sebelumnya.Terima kasih.Hormat kami,Pupung SutisnaGeneral Manager
Dear Mr. Yuke Paramith,Thank you for your kind note and for sharing your impressions of your recent stay. We are grateful you found our hotel to be in great condition and that our team took good care of you during your stay. We continue to work hard at hotel services and facilities to ensure the confidence of all guests. Looking forward to welcome you back on your next stay at Novotel Semarang!Best Regards, Pupung SutisnaGeneral Manager
Kepada Tamu kami yang Terhormat,Terima kasih atas tanggapan baik dan untuk berbagi kesan baik selama masa stay Anda.Kami bersyukur anda menemukan hotel kami dalam kondisi bagus dan tim kami memberikan pelayan yang terbaik selama anda menginap. Kami akan terus bekerja keras untuk memastikan kelancaran dan menjaga kepercayaan semua tamu.Kami berharap dapat menyambut anda kembali di Semarang!Salam Hormat,Pupung SutisnaGeneral Manager
Dear Mr. Daguniang,Thank you for leaving a review. I am glad that you liked our service. However, I am disappointed to hear about the feedback regarding our vintage situation.Kindly be assured that it has been duly noted for further improvements. My team and I hope to have the opportunity to welcome you back to stay with us again soon for a better experience. Wishing You stay Safe!Best regards, Pupung SutisnaGeneral Manager
