努玛里斯本拉托-住客评论

Guest（Family） 2026-02-01
It was very spacious and organised, came with all essentials and good location and it felt like home, next time I’ll book with Numa again
Guest（Family） 2026-01-01
2 adults and 2 kids. Everything was perfect! Location is amazing. The only flaw was that the drying machines were not working and I had cleaned two loads of clothing.
酒店回复：
Dear Andres,Thank you so much for taking the time to share your experience with us. We’re truly happy to hear that you and your family had a great stay and that everything was perfect overall, especially the location.We’re very sorry for the inconvenience caused by the drying machines not working, particularly after you had already done two loads of laundry. We understand how frustrating this must have been and appreciate your patience and understanding in this situation. Your feedback is very valuable to us and helps us continue improving our services.We hope to have the opportunity to welcome you and your family back to Numa again soon.Best regards,Julie
Guest（Couple） 2025-12-01
What we liked: comfy bed, ample storage, good shower pressure/temperature, AC (but didn't need it), good hair dryer, supermarket 1 minute away, bus / train transport nearby. What we did not like: sliding balcony door could not be locked, the balcony curtains are missing hooks to keep them in place had to tape it shut, no windows only sliding doors which feel unsafe to sleep with open, could hear some street noise (tolerable).
酒店回复：
Dear Matahir,Thank you for taking the time to share your feedback with us. We’re very happy to hear that you enjoyed the comfort of the bed, the ample storage space, the shower, and the convenient location close to public transport and a supermarket.At the same time, we appreciate you pointing out the aspects that could be improved. Your comments are valuable to us and help us identify where we can do better. Thank you again for your balanced and constructive review. We hope to have the opportunity to welcome you back to Numa in the future and offer you an even more comfortable stay.Best regards,Julie
Guest（独自旅游） 2025-11-01
I was very impressed by the quality of service and cleanliness of the facilities. Location was perfect for walking around downtown Lisbon and well connected by public transportation also. Free lockers for luggage storage are a great addition too! I also really appreciated the numa team going the extra mile and offering a few extra treats and essentials free of charge; it’s refreshing in an age where we are often times paying more for less.
Guest（Other） 2025-10-01
We stayed in the Extra Large studio with kitchenette and it was a great stay! The room is very spacious and the kitchen is well equiped. General signs of use and wear, but overall well kept and great service. Highly recommend. Didnt require any help or to contact staff. Hotel is in a really convenient location for public transport, and walkable to attractions and stores.
Guest（其他） 2025-10-01
The property was in great condition. The free snacks and drinks were a lovely touch. It was quick and easy to access additional amenities. Cleaning staff were polite. The TV casting didn’t work but that was a tiny problem. Appreciate the code security system to enter the building and room, versus keys/ card key. Team were responsive over messages.
酒店回复：
Dear Dominique,Thank you for your kind review! We're happy to hear you enjoyed the condition of the property, the complimentary snacks and drinks, and the ease of access to amenities. It's great to know our team and cleaning staff made a positive impression as well. We appreciate your feedback about the TV casting — we'll look into that. Glad the code-based entry system worked well for you. We’d love to welcome you back soon!Best regards,Julie
Guest（其他） 2025-10-01
Overall, a wonderful experience. The hotel is very new and considering there is no actual desk staff on-site, communication about how to find the hotel, check in/out, and store luggage was pretty good. However, they do text you or use WhatsApp so you'll need to make sure you have wireless service abroad, or you'll be out of luck. I only have two complaints. First, we reserved a room with a terrace. However, when we checked in, our room had no terrace but instead had a kitchenette, and upon checking our last contact from Numa I found we had been "upgraded" to a studio room. I'd rather have had the terrace and would have appreciated being informed that I wasn't getting one if it wasn't available. Second, there was a long hair on one of our clean towels at check-in. Otherwise, the room was very comfortable and the location is convenient to restaurants, transportation, etc. Free on-site storage for luggage was a huge plus, as we arrived early and didn't want to drag our bags around until check-in. We didn't use the on-site laundry facilities but were glad they were there if we'd needed them.
酒店回复：
Dear Aidan,Thank you so much for sharing your experience. We’re thrilled to hear that overall your stay was wonderful and that you found the hotel comfortable, the location convenient, and our luggage storage and communication helpful. It’s great to know that despite not having on-site reception staff, the check-in process and guidance were clear and useful for you.We sincerely apologize for the inconvenience regarding the room upgrade and the towel issue. We do care very much about the comfort of our guests and would like to make amends for this mistake.We would love to welcome you back to another Numa property in the future and provide an even smoother experience.Best regards,Julie
Guest（情侣） 2025-10-01
O Numa Lisbon é um tipo diferente de hotel, n?o há nenhuma recep??o ou pessoas no local. Você faz a reserva e recebe um número PIN que dever ser digitado para entrar no prédio, acessar elevador e apartamento. Se a pessoa n?o se importar com isso é um excelente hotel.
Guest（独自旅游） 2024-12-01
It was a great stay in a central location, new facilities, efficient communication. The only down side is the AC control, as a guest, we can’t control it even it’s a bit chilly in the room.
Guest（情侣） 2024-11-01
Nice new hotel, there’re options with kitchenette. You can hear the noise from airplanes. You can’t open the window fully and AC set on 24 degrees, can’t change it. Strange smell upon arrival, and some construction nearby. Everything is digital.

努玛里斯本拉托

客户评价 由实住客人提供的真实点评

Guest（Family） 2026-02-01

Guest（Family） 2026-01-01

Guest（Couple） 2025-12-01

Guest（独自旅游） 2025-11-01

Guest（Other） 2025-10-01

Guest（其他） 2025-10-01

Guest（其他） 2025-10-01

Guest（情侣） 2025-10-01

Guest（独自旅游） 2024-12-01

Guest（情侣） 2024-11-01

客户评价由实住客人提供的真实点评