海洋宫殿海滩度假酒店-住客评论

Guest（其他） 2024-09-01
EL LUGAR MUY BIEN. SUS INSTALACIONES MUY BIEN. LA ATENCIóN DEL PERSONAL EN EL INTERIOR MUY BIEN. EL AREA DE PLAYA MUY LIMPIO. LA ALBERCA LIMPIA TAMBIéN. LA HABITACIóN MUY CóMODA. LO QUE DEJO A DEBER FUE SU CHECKIN. EL PERSONAL DE RECEPCIóN MUY DESORDENADO.
酒店回复：
Buen día ángel,Muchas gracias por tus comentarios, tomaremos en cuenta cada uno de ellos para mejoras nuestras áreas de servicio.Bonito día saludos!
Guest（Family） 2024-07-01
I don’t write reviews. And this is my first all inclusive, but I was with my sister who is more than well travelled and had just arrived from Asia. If possible, pay the extra money and stay at Riu. I stayed here because I met my family from Mexico and this was more in their price range. Umm not cheap btw. $1400 3 nights. Sub par food, bare minimum on everything. They act like I’m gonna steal their towels or cups. They give you a 10 oz reusable cup in your room that you take down and have to keep reusing all days for the drinks. Gross. Everyone buys thermos on the beach for like $12. Stupid. You have to reserve seating on beach at 7am or your SOL. Bring a pop up cabana if possible. Only one pool. EVERYONE is there. My sis says beach should have water refill stations, and more shaded cabanas. Same with pool. Our room was humid, bathroom is clean, but looks dingy. We did get ocean view as promised but just keep track of receipts. My ******* app says I paid a deposit when I reserved. Both ******* and hotel said I didn’t when I arrived to hotel. I checked my cc transactions and have many ******* transactions for my 3 week trip all over Mexico. I’m weary I got conned out of $450. My sister had a room on 7th floor. No humidity, way better look, toilet paper folded in origami. She paid same price per person. I won’t be going back. I’d tell my family to save a little more next time, or let’s visit a beautiful small town like I’d rather do.
酒店回复：
Hi Getsemani,Your opinion is very important to us, each comment help us to improve our guest experiencie.regards!
Guest（Couple） 2024-06-01
Good location. Hotel was ok. Beds were low and tiny. Our queen bed felt more like a full size.
酒店回复：
Good morning Karla,We appreciate your comments and rating, we will be very happy to welcome you back to our properties.Regards!
Guest（Couple） 2024-04-01
The pools were so small comparing with the number of guests. Almost always were full of people. at the beach the Bandas were playing too loud
酒店回复：
Buen día Eduardo,Lamentamos lo sucedido, tomaremos en cuenta cada comentario para que estas incidencias no vuelvan a ocurrir., gracias por tu visita.Saludos!

海洋宫殿海滩度假酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

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海洋宫殿海滩度假酒店地址： Ave Camarón Sábalo 2601, Sábalo Country Club, 82110 马萨特兰, 锡那罗亚州, 墨西哥

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海洋宫殿海滩度假酒店

客户评价 由实住客人提供的真实点评

Guest（其他） 2024-09-01

Guest（Family） 2024-07-01

Guest（Couple） 2024-06-01

Guest（Couple） 2024-04-01

客户评价由实住客人提供的真实点评