Hi there, Guest, It’s great to receive such positive feedback ??Thanks for taking the time to share.So glad you appreciated our seaside location, easy town access, and nearby parking ??. Those sunset moments from the roof terrace truly are magical!Your top ratings for cleanliness and comfort motivate us to keep delivering exceptional stays. We can’t wait to host you again!We'd love to see you again soon.Cheers,Ona Princesa Playa
Hi Guest, we're really sorry to hear about your less-than-stellar experience. We're committed to improving and your feedback is key to that.We're thrilled you enjoyed our breakfast with stunning views of Marbella from our 8th floor terrace, it's one of our favorite features too! ??Regarding your room experience, we take cleanliness seriously with daily housekeeping services (excluding kitchens). For future stays, our 24/7 front desk is always available to address any comfort needs immediately, as we aim to maintain high standards across all our spacious 55 sqm rooms.We have our fingers crossed that we'll get to welcome you back soon.Take care,Ona Princesa Playa
Hello Guest, Your positive review really made our day ?? We appreciate it!We’re thrilled you loved the spacious, clean room and those stunning ocean views ??. It’s fantastic to hear our team made you feel welcome from the moment you arrived. The daily housekeeping and well-equipped kitchenette in every apartment are touches we take pride in. We hope to welcome you back soon for another memorable stay!It would be great to welcome you back.All the best,Ona Princesa Playa
Hi John,A big thank you for your review. ?? We truly appreciate it!We're delighted you loved our excellent location and attentive staff. ??Your refresh suggestions are noted as we continually maintain our property.We're working hard to make your next stay even better and can't wait to show you.Until next time,Ona Princesa Playa
Hi there Guest,Thanks for your honesty and time in leaving your thoughts with us.We apologize for the vending machine issues and the elevator outage during the electricity disruption. Our team has since addressed these problems and thoroughly checked the emergency lighting for safety. We also continually improve our amenities based on guest feedback.The entire team hope that we may have the pleasure of seeing you in the future.All the best,Ona Princesa Playa
Hi Guest,Thanks for leaving your opinion about your stay.We're delighted you appreciated our prime beachfront location and found value in our pricing.Regarding check-in procedures, we collect essential information to comply with Spanish hospitality regulations and ensure guest safety through our security systems. Your contact details are strictly used for reservation communications and never shared with third parties.It's wonderful to hear you enjoyed our spotless rooms and comfortable amenities.We all hope to see you again for an improved stay.Until next time,Ona Princesa Playa
Hi Guest,Your glowing review just brightened our day ??Thank you!We're thrilled you enjoyed our modern, spotless rooms ?? and well-equipped kitchen area ??. Your appreciation for the spacious shower ?? and premium bedding ?? makes our team proud!It would be great to welcome you back.All the best,Ona Princesa Playa
Hej och tack f?r din fina recension om din vistelse hos oss!Kul att v?r personal och frukostvariationer gjorde ditt bes?k speciellt. Vi ser fram emot att bjuda p? fler smakupplevelser vid din n?sta vistelse!Vi hoppas att du kommer tillbaka snart f?r ?nnu en h?rlig vistelse!Ha en fantastisk dag,Ona Princesa Playa
Hallo Gast,vielen Dank für deine Bewertung! ??Wir freuen uns, dass dir unsere gro?zügigen Zimmer mit t?glicher Reinigung ??, die perfekte Strandlage und unser freundliches Team besonders gut gefallen haben. Dass du unser Frühstücksangebot und das Preis-Leistungs-Verh?ltnis sch?tzt, motiviert uns sehr.Dein Hinweis zum Flurteppich ist uns wichtig. Wir arbeiten kontinuierlich an der Instandhaltung unserer Gemeinschaftsbereiche und prüfen regelm??ig Modernisierungsbedarf.Wir würden uns freuen, dich bald wieder bei uns begrü?en zu dürfen. Bis zum n?chsten Mal! ??Ona Princesa Playa
?Hola! Lamentamos que no hayas quedado satisfecho. Vuestros comentarios son importantes para nosotros.Nos alegra que hayas valorado nuestra ubicación privilegiada frente a la playa Venus ?? y la seguridad de la zona.El precio refleja nuestra posición frente a la playa, piscina en la azotea y servicios como el aire acondicionado y seguridad 24h. Seguimos trabajando para ofrecer siempre la mejor relación calidad-precio.Un gran saludo,Ona Princesa Playa
