帕洛玛码头套房酒店 - 限成人-住客评论

Guest（Couple） 2025-05-01
I like the attentive staff. We enjoyed the breakfast and dinner inclusion. I would have given it 5 star but the WiFi is spotty in the room
酒店回复：
Thank you for your enthusiastic review! We're delighted to hear that you had an amazing and wonderful experience at our hotel. Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again in the future
Guest user（Couple） 2024-10-01
We stayed here for 3 nights as part of a tour group. With the room being a suite, it was a good size. It was nicely decorated, clean, had plenty of hanging space, the air con worked well, and had plentiful nice smelling toiletries (a full-length mirror would have been nice). However, there were some issues. The bin never got emptied for the time we were there. There was no water throughout the hotel on the first morning - we reported it at 5.20am, and it was being worked on. Thankfully, it came back on after about half an hour. On the third day, we returned from our day trip to no electricity in the room. It was quickly fixed after we reported it but when we returned to our room after dinner, there was no electricity again. It was again quickly fixed, but after returning from breakfast on the morning of departure, once again, no electricity! The corridor to our room could also have done with a good hoover as there were little bits of rubbish all over the carpet, especially bad at the start of the corridor. Also, there was a very grotty bed and two grotty mattresses sat in the corridor near our room, which wasn't great to look at and they remained there for the duration of our stay. There was a good choice of food at both breakfast and dinner, and everything tasted good. We also had lunch here one of the days we stayed, and it was delicious. The set-up of the bar and restaurant is slightly strange in that there is no dedicated sitting area at the bar. This means people having drinks sit at the tables used for the restaurant. This limited the dining space, often resulting in people standing waiting on tables to become available or, as happened to us, sharing tables with other people. Service for drinks is also very slow. There seemed to be a reluctance by the restaurant staff to take drinks orders at the table, so most people ended up ordering at the bar. But with a maximum of two bar staff on, and the bill to sign for drinks being entirely hand written, the wait for drinks usually took time. I also didn't like all the cats wandering around the restaurant. There are a lot of them. They jump up on the tables, the chairs, and they sit and look for food, which, unfortunately, some people oblige in. As a result, there are little piles of half eaten food on the restaurant floor. I even had one guest dump a pile of food at my feet for the cat that was next to our table - disgusting!
Guest user（Other） 2024-10-01
Me and my husband and are 2 friends have just got back from a weeks stay here. It's the worst hotel we have ever stayed in and we always stay in a 4 star hotel but there is no way this is 4 star. The rooms were OK and big but everything else was shocking . The wild cats roaming all a round the hotel sitting on chairs in the restaurant also once someone left there table the cats would climb on the table eating what was left on the plate also the staff gave them scraps if food in a corner of the restaurant and there was also a box there with cat litter in . I don't won't to see that when I am eating my meals . The cats spoiled my holiday as I am frightened of them . One man was allergic to them and a lady was that frightened of them she took jer food to her room. The hotel should advertise that they feed all the wild cats. A few night the cats were fighting in the restaurant. All the sofas were covered in cat hair. The pool was dirty and very cold.the cats were sleeping on the sun beds which were very dirty and if you tried to get the cats off the beds they wouldn't get off them. The pool bar wasn't open and the pool bar wasn't open . The main bar had very little choice of drinks. The food was shocking it's the first time I have Been on holiday and lost weight. Breckfast was boild eggs scrambled egg or fried eggs and not freshly cooked. There was bread and jam salad and little pastry. Evening meal was shocking we lived off salad chips and bread. The sofas in the reception was all scratch with the cats. We only ever sore 1 cleaner. This hotel is shocking and TUI need to go and take a good look at it.
Guest user（Other） 2024-10-01
Room ok looking over the gardens. The problem for us was the food. Very few vegetarian options. The concept of not eating meat or fish is quite alien to this hotel on the six nights we were there we had salad and chips 3 nights and tomato and pasta the other three. Plenty of salads but cheese is the only veggie protein option. Breakfast was ok but bread choices were very limited . We also had to put up with two lots of music blaring out from neighbouring restaurants.. Room was very clean but having to walk past two dirty mattresses in the corridor did nothing for the ambiance of the hotel.
Guest user（Other） 2024-09-01
this was our second visit , but sadly our last. I will start with the good points 99% of the staff were always helpful and polite. The room was clean enough but outdated, the sofa in the lounge area was in terrible condition but useable. I f you report a issue they do fix the issue quickly, ac did not work on arrival fixed as soon as we reported it. the restaurant last year was upstairs with a fantastic view over the marina with a choice to suit anyone, this was not the case this year as they have sold that part off. now all food is served in the bar area, there is a lot of cats around which did not bother us . the choice was very limited, and we ate out most evenings, you are no longer allowed to pay for your drinks or additional food and have to book to your room and pay at the end of the week, a few reviews saying bills incorrect when you pay, we did not use this after they refused to accept cash or card. Sunbeds washed down every night but were covered in mould, and need to be replaced really. carpets in the corridors dirty and have paint stains on . no English tv apart from bbc news. entertainment was provided on 1 evening. loud music playing every night from another bar nothing the hotel can do, as this was our second visit we took ear plugs. on the whole I great hotel ruined by cost cuts unfortunately.
Guest user（情侣） 2024-09-01
Séjour en couple, h?tel calme , un peu trop peut être. Situation correcte à 10 min de marche du centre et du port . En formule demi pension . Il y a qu’un seul ascenseur un peu vieillot pour 4 personnes. Par moment il faut être patient ou prendre les escaliers. Wifi gratuit dans tous l’établissement mais pas jusqu’à notre chambre (418) , nous devions être dans le corridor à 3m pour l’avoir. Pas amusant.
Guest user（其他） 2024-09-01
Wir waren begeistert von unserem Aufenthalt im Paloma Marina. Sehr zuvorkommendes und hilfsbereites Personal. Probleme mit dem kostenlosen Safe im Zimmer am Ankunftstag wurden innerhalb kürzester Zeit von einem freundlichen Mitarbeiter behoben. Das Essen zum Frühstück und Abendessen in Buffetform war immer lecker und auch abwechslungsreich, sehr gute türkische Vorspeisen, auch alles reichlich vorhanden und wurde immer wieder zeitnah aufgefüllt. Poolbereich ist sehr angenehm und ruhig, von der vor dem Hotel liegenden Stra?e bekommt man nichts mit. Es waren immer noch Liegen zu bekommen, obwohl auch hier wieder viele Handtücher am frühen Morgen abgelegt wurden. Tolle zentrale Lage am Yachthafen, so dass auch abends noch immer was los ist, viele sch?ne Restaurants und Gesch?fte in unmittelbarer N?he. Das Zentrum ist fussl?ufig erreichbar. über die Stra?e ist ein kleiner Stadtstrand, den wir allerdings nicht genutzt haben, Liegen und Schirme dort kostenlos. Wir würden jederzeit wiederkommen.
Guest user（Couple） 2024-08-01
We were situated in a ground floor room which was quite dark but lovely and cool. Good sized rooms in the suite. Air con was great. Didn’t reach bedroom but the ceiling fan was more than adequate at keeping bedroom lovely and cool. Could do with a full length mirror in the room. Pool was lovely and refreshing and sun loungers plentiful. Area is kept spotless by a lovely man each evening. Slight gripe was the lifeguard who played the music too loud on three of the days but we could have sat further away. Food was super and not one meal was repeated all two weeks. Plenty of choice and some fab meze in the evenings. The staff were outstanding! Nothing was too much trouble. They were polite, courteous, spoke great English and could not do enough for you. In particular all of the waiting/bar staff were just superb. Had lunch most days at the pool bar which was lovely. Yes there is just one restaurant but that is down to Tui for not updating. Hotel is perfectly situated for the many restaurants and bars for a drink in the evening. There was good entertainment each Friday evening with a live band. Yes there are cats but there are cats everywhere in Turkey. They are clean and very sweet. Thoroughly enjoyed our time there.
酒店回复：
Thank you for appreciating our five star quality and service as well as for sharing your review on Tripadvisor. We are glad to hear that you had an amazing stay at Paloma Marina Suites Hotel. We hope to welcome you soon for another memorable stay. Sincerely,
Guest user（Traveling with friends） 2024-08-01
This place is the best, child free, food morning and night. Different meats salads, desserts Service is beyond. Housekeeper saw I needed a bed under the air-conditioning and set it up beautifully for me English language is fluent Close to beach and shopping
酒店回复：
thank you for your enthusiastic review! We're delighted to hear that you had an amazing and wonderful experience at our hotel. Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again in the future.
Guest user（Family） 2024-08-01
Excellent stay Rooms beautiful Staff friendly Awesome food Great location Most staff spoke English and were very helpful when needed Close to shops, stalls, restaurants ect Dj could have played more Turkish pop the live band was great Overall excellent We return and recommend.
酒店回复：
thank you for your enthusiastic review! We're delighted to hear that you had an amazing and wonderful experience at our hotel. Your kind words are greatly appreciated, and we hope to have the pleasure of hosting you again in the future.

帕洛玛码头套房酒店 - 限成人

客户评价 由实住客人提供的真实点评

Guest（Couple） 2025-05-01

Guest user（Couple） 2024-10-01

Guest user（Other） 2024-10-01

Guest user（Other） 2024-10-01

Guest user（Other） 2024-09-01

Guest user（情侣） 2024-09-01

Guest user（其他） 2024-09-01

Guest user（Couple） 2024-08-01

Guest user（Traveling with friends） 2024-08-01

Guest user（Family） 2024-08-01

客户评价由实住客人提供的真实点评