Hello Brian,Thank you for your feedback and for staying with us. I am glad to hear you enjoyed the room.We hope to welcome you back again soon.
Dear Rhonda,Thank you so much for your wonderful feedback! We are pleased you enjoyed your stay and appreciated the fully equipped kitchen, the cleanliness, and the convenience of parking right by your door. It is also great to hear that you liked our wine selection — we love showcasing a variety of local drops for our guests to enjoy.We hope to welcome you back for another relaxing visit soon.
Dear Jan,Thank you for your wonderful review! We are so pleased to hear you enjoyed your stay and found our team friendly and helpful. Your kind words about our amenities mean a lot to us. We truly appreciate your recommendation and hope to welcome you back again soon!Best regards,Perry Street Boutique Hotel Team
Dear Pamela, Thank you so much for your kind words! We are pleased to hear your apartment-style room exceeded expectations and that all three couples enjoyed their stay. It is always great to know the little touches—like the robes and snacks—made a difference. We truly appreciate your support and hope to welcome you back to Perry Street Boutique Hotel for another relaxing Mudgee escape. Best regards, Perry Street Boutique Hotel Team
Dear tjmunro69, Thank you so much for your kind words! We are delighted to hear that you enjoyed your stay, especially the small extras and the comfort of the king bed. It is also great to know the twin televisions added to your experience. We truly appreciate your feedback and look forward to welcoming you back for another stay soon. Best regards, Perry Street Boutique Hotel Team
Dear Rebecca,Thank you for your recent stay with us from May 1 to May 3 and for taking the time to share your feedback.I am sorry to hear about the issue you experienced with the TV turning on during the night — I can appreciate how disruptive that would have been. After reading your comments, I personally checked the TV in the adjoining room and attempted to turn it on from various angles, including directly in line with the TV in your room. Despite this, I was unable to replicate the issue. Nonetheless, we are looking further into this to prevent similar situations from occurring in the future.I also followed up with the staff member you spoke with. She recalls expressing that she was sorry to hear about your experience at the time and wants to assure you that it was certainly not her intention to come across as unempathetic. However, I do understand how tone and delivery can impact how a message is received, and I apologise if you felt your concerns were not met with enough care.Your feedback is truly appreciated, and we will use it to continue improving both our service and guest experience.
Dear Peter, Thank you so much for your kind review and for choosing to stay with us. We are glad you enjoyed the upgraded room and our convenient location near the heart of town. It is great to hear the breakfast bags and mini bar added to your experience, and that you found value in nearby dining and our parking. We truly appreciate your recommendation and hope to welcome you back again soon. Best regards, Perry Street Boutique Hotel Team
Dear Znoze, Thank you for taking the time to share your feedback with us! We are thrilled to hear that you found your accommodation very clean and conveniently located near shops and restaurants. We sincerely apologize for the oversight with the teacup. Our housekeeping team strives to maintain high standards, and we will address this immediately to ensure all items in the cupboards are spotless for future guests. We also appreciate your comments about the dishwasher and fridge size. We value guest input like yours to improve our accommodations, and we will certainly consider this for any future upgrades. Thank you for staying with us, and we hope to welcome you back again soon! Best regards, Perry Street Boutique Hotel Team
Dear Kay-and-Bee, Thank you so much for your lovely review and for choosing to stay with us again after 10 years! We're thrilled to hear that you still find our property charming, quirky, and peaceful. It’s wonderful that you noticed the small touches like the kimonos and décor, and we’re glad they added to your experience. We hope to welcome you back for many more years to come! Best regards, Perry Street Boutique Hotel