Thank you for sharing your feedback. We’re delighted that you found the room very clean and tidy, as it has been newly decorated. We’re sorry for any discomfort caused by the radiator — the valve located beside it can be adjusted to suit your preferred temperature. We hope to welcome you again for a more comfortable stay.
Thank you for your kind feedback. We’re pleased to hear you found the room clean and comfortable, and that you enjoyed our friendly service and good breakfast. We really appreciate your comments and hope to welcome you back again soon.
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and are very relieved that you were not seriously injured. Guest safety is extremely important to us, and has a non?slip tub installed to help prevent any future incidents. We appreciate your feedback and hope your next stay will be much more comfortable.
Thank you for sharing your experience. We’re truly sorry to hear that your stay did not meet expectations. We take all feedback seriously and will look into the areas you mentioned to ensure improvements are made. Our team always aims to provide friendly and attentive service, and we regret that this was not reflected during your visit. The hotel is undergoing updates, and we hope you’ll notice the difference on your next stay.
Thank you for sharing your feedback. We’re pleased to hear you found our staff great and appreciated their service. We’re sorry to learn about the shower pressure and noise during your stay — this was due to a private event that evening, and we apologise for any disturbance. Your comments about the pillows and water temperature control have been noted, and we’ll review them to improve guest comfort. We appreciate your understanding and hope to welcome you again for a quieter and more relaxing visit.
Thank you for your kind and detailed feedback. We’re glad to hear you had a comfortable stay and appreciated the clean bed, fresh towels, and amenities provided. We’ll look into the shower pressure and your comment about the pillows to help improve future stays. It’s great that you enjoyed breakfast and found overall value in your visit. We appreciate you choosing to stay with us and hope to welcome you again soon.
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced with the shower and the contact numbers, as well as the condition of the kettle. This is certainly not the standard we aim to provide. We’ve since checked and updated the contact details and replaced the kettle in that room to ensure this doesn’t happen again. We truly appreciate you bringing this to our attention and hope you might give us another chance to provide a much better stay.
Gentile ospite,Grazie per il suo feedback. Ci dispiace che il bagno e la doccia non abbiano soddisfatto le sue aspettative. Stiamo lavorando per apportare miglioramenti e speriamo di poterla accogliere nuovamente in futuro.Cordiali saluti,Direzione dell'hotel
