Dear Ellen,I want to thank you for your lovely feedback! We’re thrilled to hear that you found the hotel charming and that your dinner experience was spectacular. Your kind words about the menu, service, and ambiance mean a great deal to our team. Thank you for the recommendation. We hope to welcome you and your partner back again soon!Regards,Colleen JohnsonFront Office ManagerPlanters Inn
Dear Ms. Dekker,Thank you for your perfect 10/10 review and for sharing your experience with us. We’re delighted to hear that you enjoyed our friendly staff, quiet and comfortable room, well-appointed bathroom, and convenient location near dining, shopping, and museums. It’s also wonderful to know that breakfast was a highlight of your stay.We truly appreciate your kind feedback and hope to welcome you back again very soon.Warm regards,Colleen JohnsonFront Office ManagerPlanters Inn
Dear Kelli,Thank you so much for your wonderful review! We’re delighted to hear that your long-awaited stay at Planters Inn lived up to your expectations. It’s great to know you enjoyed our location and found the Governor’s Suite quiet, cozy, and lovely. We truly appreciate your kind words and look forward to welcoming you back again soon!Regards,Colleen JohnsonFront Office ManagerPlanters Inn
Dear Christy, Thank you for your exceptional review! We’re thrilled to hear that your experience was absolutely outstanding. Korey and Kathleen at Peninsula Grill, along with Liam, will be delighted to know they helped make your stay so memorable. Your kind words truly mean the world to our team. We’re honored that you’ve chosen to return in May and can’t wait to welcome you back.Regards,Colleen JohnsonFront Office ManagerPlanters Inn
Dear Nicole,Thank you for your wonderful review. We’re delighted to hear that you enjoyed our central location, historic charm, and the comfort and service provided by our team.Your kind words truly mean a lot to us, and we’re honored that you plan to return. We look forward to welcoming you back for another lovely stay.Warm regards,Colleen JohnsonFront Office ManagerPlanters Inn
Dear Ryan,Thank you for sharing such a special experience with us, and congratulations on your 40th anniversary! We’re delighted to hear that our team was able to surprise you with cake and sparkling wine and help make your celebration even more memorable.Our bell staff and entire team take great pride in creating thoughtful moments for our guests, and it’s wonderful to know how much you appreciated the gesture. Thank you for choosing to celebrate such an important milestone with you. We hope to welcome you back again soon.Warm regards,Colleen JohnsonFront Office ManagerPlanters Inn
Dear Mr. Byrd,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your kind comment about the overall appearance of the hotel, and we are truly sorry to learn that the artwork in your room caused discomfort.Your concern is important to us. Our intention is always to create a welcoming, comfortable environment for all guests, and we regret that this was not your experience. We take feedback such as yours seriously and will be reviewing the artwork selections to ensure they are thoughtful, inclusive, and respectful to everyone.Thank you again for bringing this matter to our attention. We value your perspective and hope to have the opportunity to provide you with a more positive and comfortable experience in the future.Kind regards,Colleen JohnsonFront Office ManagerPlanters Inn
