Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the WiFi connectivity during your stay. Your comments regarding the lack of a mini freezer and iron, as well as the room size, are well noted. Our rooms are designed mainly for single or short-stay guests, and we regret if this did not meet your expectations. We truly appreciate your feedback as it helps us improve our services, and we hope to have the opportunity to serve you better in the future.
感谢您的入住与分享！很高兴您满意酒店靠近 TRX 商场的地理位置，周边餐饮便利，前往地铁站也十分方便。也感谢您对房间及我们工作人员服务态度的认可。期待您下次再次光临！
We sincerely apologize for the unpleasant experience you encountered during your stay. The issues you mentioned regarding the bathroom odor, unclean linens, and wardrobe smell are certainly not the standards we aim to maintain. Your feedback has been shared with our housekeeping and maintenance teams to ensure immediate improvements. We truly appreciate you bringing this to our attention and hope you might give us another chance to provide a much better stay in the future.
“Sorry for the inconvenience caused by the noise from the top floor. We’ll work on minimizing disturbances for a more comfortable stay.”
"Thank you for sharing your feedback with us! We are pleased to hear that you enjoyed our location and found the facilities to your liking. We appreciate your comments, as they help us continually improve. We're committed to enhancing our services, and we hope to provide you with an even better experience on your next visit.
