Thank you for choosing the Pullman Cairns International for your recent stay and for sharing such a wonderful review! We are absolutely delighted to receive your "Outstanding" rating of 10/10 across all categories.It brings us immense pleasure to know that you found your room beautiful, appreciated the overall ambiance of our hotel, and particularly enjoyed our fantastic pool area. Your kind words about our staff being "ever so helpful and very kind" are truly heartwarming and reflect the dedication of our team to provide exceptional service.We are thrilled that your experience was so positive, and we look forward to welcoming you back to the Pullman Cairns International on your next visit to Cairns.Warm regards,Scott GrantGeneral ManagerPullman Cairns International
Dear Zhongdaaosiman,感谢您选择入住凯恩斯铂尔曼国际酒店并分享您的宝贵评价，我们非常高兴您给予了9.5分的“非常棒”评级。我们很高兴得知您对酒店宽敞的客房空间、优越的地理位置、前台工作人员的优质服务、宽大的健身房和泳池，以及可供两人使用的阳台表示满意。这些都是我们努力为客人提供舒适体验的重要方面。同时，我们注意到您提及客房的隔音效果并非特别理想，以及在清洁度方面给出8分。对于隔音问题带来的不便，我们深表歉意。尽管我们的部分客房已经过翻新，但我们理解隔音是提升整体舒适度的关键一环。我们已将此反馈转达给相关团队，以便在未来的改进计划中予以考量。我们非常感谢您提出这些建议，期待您下次光临凯恩斯铂尔曼国际酒店时，能为您带来更加完善的入住体验。此致，Scott Grant总经理凯恩斯铂尔曼国际酒店
Dear Guest,Thank you for choosing the Pullman Cairns International for your recent stay in January 2026.We are absolutely delighted to receive your "Outstanding" rating of 10/10 across all categories – Amenities, Cleanliness, Surroundings, and Service. Your brief yet powerful feedback, "Everything good no complain," is truly wonderful to hear and assures us that we delivered an exceptional experience.We look forward to welcoming you back to the Pullman Cairns International on your next visit to Cairns.Warm regards,Scott GrantGeneral ManagerPullman Cairns International
Dear Vilimaina Pepena,Thank you for your kind words about our convenient location, comfort, and welcoming staff. We are delighted to hear that you had a pleasant experience with our easy check-in system. We look forward to the opportunity of welcoming you back in the future.Scott GrantGeneral Manager
亲爱的ourcathy1218，感谢您分享您的入住经历。我们很高兴您喜欢我们的早餐和房间设施。关於浴室浴巾的问题，我们将会考虑您的反馈，确保提供更好的服务体验。我们也鼓励每位客人注意安全，享受美好的假期。此致，斯科特·格兰特总经理
尊敬的客人，谢谢您分享您的经验。我们对於您在卫生和服务方面的感受深表歉意。酒店一直致力於提升客户的满意度，您的意见将被重视并引导我们的改进方向。祝好，Scott Grant总经理
Dear Angela,We very much appreciate your comments regarding your stay at the Pullman Cairns International.It is always a pleasure to receive positive feedback. We are delighted that you enjoyed the excellent views, our guest service, and the refreshing mocktail from Coco’s. I will be sure to share your kind words with our team, and I am certain they will be encouraged by your recognition as we continue striving to deliver memorable experiences for our guests.Thank you again for sharing your experience, and we look forward to welcoming you back in the near future.Sincerely,Warm regards,Scott GrantGeneral Manager
