诺斯莱克品质酒店-住客评论

Guest（Other） 2026-01-01
Lots of shops and restaurants, gasoline stations and right next to highway.
酒店回复：
Dear Guest,Thank you for sharing your experience. We are glad you enjoyed our convenient location near shops, restaurants, fuel options, and the highway. Location is a key advantage for our guests, and we look forward to welcoming you back once again.Sincerely, Hotel Manager
Guest（Other） 2025-12-01
Clean room lovely staff right by the mall and a bunch of places to shop from that are in walking distance perfect for THE DOLLS!
酒店回复：
Dear Guest,Thank you for the fantastic review! We’re so happy to hear you enjoyed the clean room, lovely staff, and our convenient location near the mall and shops—all within walking distance. We’re glad it was perfect for THE DOLLS! ????? We look forward to welcoming you back soon.Sincerely, Hotel Manager
Guest（商务旅客） 2025-09-01
Great
Guest（其他） 2025-02-01
Nothing amazing. We booked a Wheel chair friendly room. The shower was nice and the room in the bathroom area was maneuverable, but they put the pull up bars under a shelf making it hard to use. The room was nothing special and rather outdated. We did appreciate the late 11am check out.
酒店回复：
Dear Kimberly,Thank you for providing the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. You can be sure that we will use your comments as we change and improve, and your review will make a difference. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely, Hotel Manager.
Guest（商务旅客） 2025-01-01
Everything thing was clean & bed was comfortable.Toilet paper was kind of crappy but everything else was nice. Was not bothered when having DND on door which was great due to long hrs wrkn. Greatly appreciated! Guy at frt desk was awesome ck'n in! Very accommodating to my nds. Would def stay again!
酒店回复：
Vickie,Thank you for sharing your comments with us. We are happy you enjoyed your stay. Our team is dedicated to providing excellent service to our guests. Thank you for choosing Quality Inn Northlake
Guest（情侣） 2024-09-01
I booked a room with a king bed through *******. When I got there to check in, they told me there were no king beds available because they were doing construction on the second floor. They said I shouldn't have been able to book it through ******* at all. I was then given the option between a room with 2 double beds or a king room, which I was already told they did not have, but I would have to pay $20 extra per night. I was very confused by this because it was not my fault that I was able to book a king room and they are literally telling me there are king beds available, but for $20 more? That is terrible customer service. Additionally, the first room reeked of cigarettes and had a non-smoking sign, so we had to ask for another room, which had less of a cigarette odor. The room itself was clean and spacious. I guess just beware/call ahead if you need a king bed?
酒店回复：
Dear Guest,We sincerely apologize for the experience you had during your stay. It’s unacceptable that you were informed of conflicting information regarding the king bed availability due to construction, and we understand your frustration with the additional charge. We will address this with our team to prevent future occurrences. Additionally, we are sorry for the cigarette odor in your first room. Your feedback is important, and we appreciate you highlighting these issues. We hope you’ll consider giving us another chance in the future for a much-improved experience.Sincerely, Hotel Manager
Guest（商务旅客） 2024-09-01
安静，衞生。服务态度好
Guest（与好友旅游） 2024-02-01
非常好啊??
Guest（情侣） 2023-04-01
酒店感觉非常不好
Guest（情侣） 2023-04-01
Location is good and price is cheap during our trip (Spring). Breakfast is basic nothing to highlight.

诺斯莱克品质酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Other） 2025-12-01

Guest（商务旅客） 2025-09-01

Guest（其他） 2025-02-01

Guest（商务旅客） 2025-01-01

Guest（情侣） 2024-09-01

Guest（商务旅客） 2024-09-01

Guest（与好友旅游） 2024-02-01

Guest（情侣） 2023-04-01

Guest（情侣） 2023-04-01

客户评价由实住客人提供的真实点评