Thank you for your kind review. We’re delighted to hear you enjoyed our friendly staff, clean and well-equipped room, and convenient location. We appreciate you choosing to stay with us and hope to welcome you back again soon.
Thanks so much for the lovely feedback on our location and friendly service—that means a lot to the team. I’m sorry the bed and pillow weren’t quite right for you. Next time, please let us know—we can arrange alternative pillows and adjust the bedding to better suit your preference. Everything else being “great” is wonderful to hear, and we’d love the chance to make it a perfect stay all round.We hope to welcome you back to Quest King William South soon.
Hi There, Thank you very much for your wonderful 10/10 rating and for sharing such positive feedback. We are delighted to know you enjoyed our customer service. Your kind words mean a great deal to our team, as we continually strive to provide exceptional experiences for all our guests. We truly appreciate you choosing to stay with us and look forward to welcoming you back again soon. Kind regards, Emma Nguyen Quest King William South
Hi There, Thank you for taking the time to share your feedback and for rating your stay.We are genuinely sorry to hear about your experience with the air conditioning and that it impacted your comfort during your stay. Your comments regarding the placement of the unit and the concern about the filter are taken very seriously. Guest comfort and wellbeing are extremely important to us, and feedback like yours helps us identify areas where we can improve.Please be assured that we have shared your comments with our maintenance and housekeeping teams so they can review the air-conditioning setup and ensure filters are checked and cleaned more frequently. We truly regret any inconvenience this caused and appreciate you bringing it to our attention.Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with a more comfortable experience in the future.kind regardsJanith Jayawardene - Guest service agentQuest King William South
Thank you for your kind words! We’re delighted that you enjoyed our amenities, quiet room, and prompt response to your requests. Your feedback is greatly appreciated, and we look forward to welcoming you back to Quest King William South soon.Regards,AkhilQuest King William South
Thank you for taking the time to share such a detailed review of your stay. We’re pleased to hear that you found the studio clean, well equipped, and suitable for your needs, and that you enjoyed our friendly and helpful team, convenient laundry facilities, and fantastic location with easy access to the city. We appreciate your thoughtful comment regarding room size for longer stays, as this will certainly help future guests choose the accommodation that best suits them. We hope to have the opportunity to welcome you back and perhaps host you in a larger apartment next time.Regards,AkhilQuest King William South
Hi There, Thank you so much for your wonderful feedback! We’re delighted to hear you found Quest King William South absolutely beautiful and our team friendly, that’s exactly the experience we love to create. It’s also great to know our central location worked so well for you. We truly appreciate your recommendation and can’t wait to welcome you back again.Kind regards,Janith Quest King William South
Thank you for your kind feedback! We’re delighted to hear you enjoyed your stay and found everything clean and comfortable. We look forward to welcoming you back to Quest King William South soon!Regards,AkhilQuest King William South
Hi Tracy,Thank you for taking the time to share your feedback. We're glad to hear that you found the room to your liking.We’re truly sorry to learn that the rainwater drainage noise affected your stay. We understand how important a good night’s rest is and appreciate you bringing this to our attention. We appreciate your understanding that altering the drainage system may not be feasible; however, we will certainly seek expert advice on whether there are any viable solutions to help minimise the water noise.We hope to welcome you back for a more restful experience next time.
