Dear AKwok,Thank you for choosing Quest on Franklin and for taking the time to share your experience and a positive review. We are glad to hear you enjoyed your time with us and found our location in close proximity to the Central Markets. We hope you were able to make use of all the appliances in the apartment. While we are a short walk from the main shopping district of the CBD, we are close by to local public transport and if visiting the Central Markets, we encourage all guests to make use of the near by tram stop in Victoria Square to journey to Rundle Mall or other destinations that you may be wishing to visit. The tram is free within the city and our team can also assist with other public transport information if requested. Our hotel does offer a loading zone for pick up & drop off if taking a Taxi or Uber is preferred.We hope you enjoyed your time in Adelaide and look forward to welcoming you back on any future travels.Kind Regards,Irrinni MihalarasFront Office Team Leader
Dear Yangweiyou,Thank you for choosing Quest on Franklin and for taking the time to share your experience & for your kind feedback in regard to the service and comfort you experienced during your stay with us. I am very glad to hear your found the room spacious and enjoyed the routine housekeeping services. Thank you for giving us the opportunity to look after you and share our hospitality. We hope you enjoyed your time in Adelaide and look forward to welcoming you back on any future travels.Kind Regards,Irrinni MihalarasFront Office Team Leader
Hi!Thank you for your kind review and for choosing Quest on Franklin. I am very pleased to hear you enjoyed your time with us. I am especially glad you enjoyed our central location and that you found our team to be helpful! We hope you enjoyed your time in Adelaide and look forward to welcoming you back on any future visitsKind Regards,Irrinni MihalarasFront Office Team Leader
Dear NLK90,Thank you for your great feedback! We're glad you enjoyed our convenient location and appreciated the complimentary amenities like the gym and laundry. We hope to welcome you back for another comfortable stay soon!We're sorry to hear about your disappointment regarding the hair dryer charge. Our housekeeping records indicate that the hair dryer was present in the room prior to your arrival, and unfortunately, it was not found upon your departure. We understand that this may be frustrating, and we always aim to be fair and transparent in these situations. If you have any further details you'd like us to review, please don’t hesitate to reach out directly. We do hope to welcome you back in the future for a more seamless stay.Kind Regards,Mohan GurungFront Office Team Leader
Dear Valued Guest,Thank you for choosing Quest on Franklin. We thank you for taking the time to share your experience and for your kind feedback. We are pleased that you enjoyed the location. We are sorry to hear that the off-site car parking was inconvenient. We understand the importance of convenience and value, and are continually exploring ways to improve this aspect of our guests’ experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Quest on Franklin in the near future. Kind Regards, Irrinni Mihalaras Front Office Team Leader
Dear Guest User,Thank you so much for your wonderful and detailed review! We're absolutely delighted to hear that you enjoyed your stay with us and appreciated our central location, clean and well-equipped studio, and the range of amenities provided. It's great to know the room felt spacious and comfortable despite being a studio, and that the bathroom and extras met your expectations.We're especially thrilled to hear your kind words about our front desk team—I'll be sure to pass along your compliments to them and our hiring manager. They’ll be so pleased to know they made a positive impact on your stay!We’re also glad you made use of the shared laundry facilities—many guests find them really convenient. Thank you as well for your constructive note regarding the parking. We understand it’s not ideal for everyone, and we’ll continue to explore ways to improve that experience for our guests.We truly appreciate your thoughtful feedback and hope to welcome you back next time you're visiting the city!Kind Regards,Mohan GurungFront Office Team Leader
Dear David,Thank you for your review! We're delighted to hear you enjoyed our central location, it's definitely one of the highlights of staying with us. We hope to have the pleasure of welcoming you back on your next visit!Kind Regards,Mohan GurungFront Office Team Leader
Dear Sysco, Thank you for your kind feedback. We are so pleased that you have enjoyed your stay with us at Quest on Franklin and appreciate your taking the time to leave us with a review. We're delighted to hear that you found the location convenient and appreciated the apartment’s layout, facilities, and value. It’s great to know you’d recommend it. We look forward to welcoming you back to Quest on Franklin upon your next trip to Adelaide. Kind regards, Mohan Gurung Front Office Team Leader
Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our well-kept rooms, convenient location, and modern atmosphere. It's great to know we could provide you with a comfortable stay at a great value, even on short notice. We truly appreciate your kind words and look forward to welcoming you back for your next visit—no matter the occasion.Kind regards, Mohan GurungFront Office Team Leader
