拉娜巷酒店-住客评论

Guest（其他） 2025-02-01
The property was really good. Clean, tidy and well presented. My only issue was that the radiators were not as warm despite being on the highest setting. The bedroom especially was very cold. Another negative is upto now I have not received my deposit back. Surely you should have a system that works for returning deposits back. People are so busy spmetimes one will forget to check that the deposit has been returned back
Guest（其他） 2024-06-01
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酒店回复：
Dear Dong, Thank you for your kind feedback. We are pleased that you found our property's accessibility and cleanliness satisfactory. It's great to know that our ample parking accommodated your large van comfortably. We look forward to welcoming you back on your next visit.
Guest（情侣） 2024-05-01
I would say overall that the property is okay or average. For two adults, both of whom are between six feet tall and over, it felt a little cramped. The cleanliness is average due to the fact that some of dressers and tables were a little rickety or had stains on them when we came in. No bugs of any kind, however, which was great. There are plenty of pots and pans, kitchen utensils for cooking, however there was no cookie or baking sheet so you'd have to use tin foil or buy a cooking pan. There also was no dish strainer so we went out and bought one of those as well so we could adequately do our own cooking. It has nothing to do with the property per se, but it was interesting that if you stay there and order out, or call cabs, for some reason most delivery drivers and cab drivers had huge issues finding the property. No matter who we called over several weeks staying there, the taxi drivers and delivery drivers would wait on the main street or drop us off somewhere on the same block but never at the exact address. So not sure if the address is somehow blocked or why it's confusing to them. Overall, I would say it was average or okay. The area seems safe and fine. Plenty of business people walking home from work or taking the bus. There's an Aldi supermarket about a fifteen minute walk if you know what direction to go in and lots of smaller shops. Oxford is about a fifteen minute taxi drive as well.
酒店回复：
Dear David, Thank you for taking the time to provide us with your valuable feedback. We are delighted that you found the property bug-free and well-equipped. Your feedback is instrumental in helping us identify areas where we can better meet our guests' needs. Thank you for bringing to our attention the challenges taxi and delivery drivers face when locating the property. We are pleased to learn that you found the area safe and convenient, with easy access to shops and public transport and enjoyed the proximity to local amenities and the short taxi ride to Oxford. We eagerly look forward to the opportunity to welcome you back and provide you with an even better stay.

拉娜巷酒店

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-02-01

Guest（其他） 2024-06-01

Guest（情侣） 2024-05-01

客户评价由实住客人提供的真实点评