Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, and we regret the discomfort you experienced.We appreciate your comments regarding the room size, breakfast selection, and transfer fee, and we will review these concerns carefully to see where improvements can be made. Our property recently underwent renovation, and we understand that expectations may vary; your feedback helps us better align our services with guest needs.Regarding the hotel name, we apologize for any confusion this may have caused and will look into clearer signage and communication. We are also sorry that the surrounding area made you feel uncomfortable. While we do not control the neighborhood, guest safety and comfort remain very important to us.Once again, we apologize for your disappointment and thank you for your honest review. We take all feedback seriously and will use it to improve our guest experience.
Thanks for your stayed with us.hope to see you again
