Dear Katherine,Thank you for taking the time to complete the review about your stay at Redesdale Arms. We are thrilled to hear you had a fantastic experience!We're delighted you found your room spacious and enjoyed the great location near the train and bus station. It's wonderful to know you appreciated our amazing restaurant as well.We look forward to welcoming you back to Redesdale Arms soon!Kind regards,Redesdale Arms
Dear Annie,Thank you for taking the time to complete the review about your stay at Redesdale Arms Hotel - Rooms. We are grateful for your feedback and are sorry to hear about the issues you encountered.We appreciate your comments about the cleanliness of the room and the lack of hot water. It's disappointing to learn that your shower experience wasn't up to standard. We will address these issues with our team to ensure improvements are made.On a positive note, we are pleased to hear that you found the location fantastic and convenient. We apologise for the inconvenience with the car park and the disappointing breakfast experience. Your feedback is invaluable to us, and we will work on enhancing these aspects of our service.We truly hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future at Redesdale Arms Hotel - Rooms.Kind regards,Redesdale Arms Hotel - Rooms
