Residence Inn Branson-住客评论

Guest（家庭旅游） 2026-02-01
Pool seem like it had musky smell but other than that staff was great.
Guest（家庭旅游） 2026-02-01
The front desk staff were absolutely amazing. From an extremely easy check-in and wonderful service at breakfast! We will definitely be back :)
Guest（情侣） 2026-01-01
Staff was knowledgeable and very kind. The property is in a renovation mode but it is still clean and very respectful.
酒店回复：
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. Thank you for your feedback.We hope to welcome you again soon
Guest（其他） 2025-12-01
Room is completely falling apart. Doorknob falling off, mold in shower, door separating, latch didn't work, furniture old and uncomfortable, pull out warped and sagged. fireplace doors fell off when walked by. Have a sign in lobby saying remodel in spring. That is not an excuse to overcharge for a POS room. Marriott should be embarrassed to have their name on this property.
酒店回复：
Thank you for your feedback
Guest（其他） 2025-10-01
Elevator was very difficult to use. Button for B didn't work after many efforts.
酒店回复：
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay with us is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with upper management team to ensure the necessary guidelines are in place and reviewed to prevent any issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
Guest（商务旅客） 2025-09-01
Great staff. Room was well cleaned and location was great. Property is going through a remodel but it isn’t overly disruptive. Quiet and secluded away from the craziness of the landing and Main Street.
酒店回复：
Thank you for your feedback
Guest（其他） 2025-08-01
There are signs telling of future renovation plans. Well, they cant start soon enough. This Residence Inn is in poor shape. Cleanliness is lacking. My room had either dust or mold on all the air vents as well as the return air. Yuck! The ice maker was not operating in the refrigerator. I asked where there was an ice machine because it didnt work and was told there wasnt one and that it wouldnt be fixed until the renovation. I advised that ii'm paying premium prices for this room and that answer was unsatisfactory. I have stayed at many Marriott properties, but never have I experienced such a run down property. Carpets are worn through. Some windows are fogged because they have lost their argon gas. The selection for breakfast was pitiful. Next ti.e in Branson i will go back to the Castle. Half the price and mych better property.
酒店回复：
Thank you for your feedback
Guest（其他） 2025-08-01
Nice place to stay We chose this hotel because it advertised a whirlpool/hot tub and it has been filled with concrete. That was very disappointing. Other than that is was nice, clean and in a good location.
酒店回复：
Thank you for your feedback
Guest（家庭旅游） 2025-08-01
It's close to amusement parks, aquariums, zoos, and more. I loved the breakfast and the staff who prepared it. It's excellent for a vacation.
酒店回复：
Thank you for your feedback
Guest（家庭旅游） 2025-08-01
It was an older hotel but it was very well maintained and it was clean. The staff was very friendly and we wanted for nothing.
酒店回复：
Thank you for your feedback

Residence Inn Branson

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2026-02-01

Guest（家庭旅游） 2026-02-01

Guest（情侣） 2026-01-01

Guest（其他） 2025-12-01

Guest（其他） 2025-10-01

Guest（商务旅客） 2025-09-01

Guest（其他） 2025-08-01

Guest（其他） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（家庭旅游） 2025-08-01

客户评价由实住客人提供的真实点评