居住塔酒店-住客评论

Guest（家庭旅游） 2026-01-01
Checked in for 5 hrs before getting on a long flight. I made a reservation for myself, my 18 year old son and my 14 year old son. When making the reservation, I forgot to add 1 child to the reservation. When checking in, we were asked to pay 1000+rupees for an additional guest. I explained that we were only staying for a few hours and were not going to need any additional services. They had to check with management, etc, made us wait and unnecessarily argue before finally agreeing to give us the room without additional cost. Five hours later when checking out, I stopped at the front desk to turn in the room key and was again asked to wait for several minutes to get clearance from housekeeping before I could leave. I’ve never had to do that as part of checkout from any hotel anywhere. I will never return to this establishment again. The room was nice enough and relatively clean, a bit in the small side but no complaints there.
酒店回复：
Dear Madam,Greetings ...!!!We are really sorry that your expectation with our Hotel Service was not met.The delay at time of check out was to check the Mini bar. Anyways we will ensure that the concerns put by you are handled in a better way. We look forward of welcoming you back again.Regards,General Manager
Guest（Other） 2025-12-01
Rooms were clean, comfortable, and spacious. The staff were very polite and the food was amazing
酒店回复：
Dear Madam,Greetings!!!!Thank you for taking the time to share your wonderful review following your recent stay. We are thrilled to read, we exceeded beyond your expectations and enjoyed all aspects of your stay. Thank you again for your kind comments and we look forward to welcoming you back to our Hotel in the near future.Regards,General Manager
Guest（家庭旅游） 2025-12-01
Every thing was perfect, Presidential Suit was excellent stayed there for 14 days, later has to Transfer in the Deluxe room, very spacious, but few things need to be looked upon we stayed in room no 603 Bathroom do not have sliding door or curtains, due to which all the bathing water splash through toilet area, which makes the thing messy, also light above the bed have a holding bracket is pointing out which could heart some one, need to be modified, rest everything was excellent, totally we stayed for 24 days was superb
Guest（家庭旅游） 2025-12-01
The staff is extremely helpful! The hotel's central location made transportation very convenient. Would definitely return...
酒店回复：
Dear Sir Thank you very much for taking time to give us a good rating.Its our pleasure to know that you had a wonderful stay and liked our facility.Look forward of welcoming you back on your next visit.Regards,General Manager
Guest（商务旅客） 2025-12-01
I travel widely around the world. I was really impressed by the quality of the service, the efficiency, and professionalism of the staff. The rooms were clean and high quality. The breakfast was excellent.
Guest（Other） 2025-11-01
Room and corridor smelled musty. Staff was friendky. Wifi was too slow /intermittent. No views from room. Dirty exteriior. Breakfast buffet was ok.
酒店回复：
Dear Madam,We are really sorry that your expectation with us was not met. We have taken your concern very seriously and the change can be experienced on the next visit.We look forward of welcoming you back again.Regards,General Manager
Guest（其他） 2025-11-01
It's well located, rather busy but well managed property. I contacted staff earlier. They were polite & helpful. Our flight reached quite late , around 9.40pm.. Just in time to hv Dinner. Meanwhile, the reception staff has kindly upgraded the room. Of special help was the ref the Cab Co, Mr Sreejesh, 83040 04000. Cherry Trvls. Both drivers were good. Rates reasonable.
Guest（独自旅游） 2025-10-01
Hope to see more variety of continental food and veggies, green tea
Guest（其他） 2025-06-01
1.The toilet could not be flushed again after the first use. 2. The breakfast which was supposed to start at 7.30am, which is already late for guests who need to start on a journey early in the morning, was not ready when we went down for breakfast at 7.30am. Several dishes were not available yet so we had a limited breakfast instead of a buffet braekfast.
Guest（商务旅客） 2024-05-01
Good hotel for business travellers in Trivandrum , in ghetto heart of the city

居住塔酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2026-01-01

Guest（Other） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（商务旅客） 2025-12-01

Guest（Other） 2025-11-01

Guest（其他） 2025-11-01

Guest（独自旅游） 2025-10-01

Guest（其他） 2025-06-01

Guest（商务旅客） 2024-05-01

客户评价由实住客人提供的真实点评