客户评价
由实住客人提供的真实点评
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This riad has stunning public spaces and a friendly and accommodating staff. The room we had was large with a big sitting area but it was a bit worn. The bathroom was tiny and the toilet had to be jiggled to get it to flush. The shower was good. The AC/heat unit was a puzzle to figure out and we have used many like this one. Not sure what the problem was to get it to our desired temperature. The spa treatment was satisfying. The breakfast was just OK compared to other hotels on this tour. Overall good not great.
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Although visually beautiful, the customer service is awful. We booked three nights as we travel through Morocco. This is pretty much the last leg of a 12 day trip. We have one more night at this Riad and I’ve been complaining from day one. Several issues: room service ordered - food delivered uncovered, cold, without silverware, or utensils. The rooms are cold - despite running the heat for two hours, and two service calls. By 3:00 am the room finally warmed up. Maid service - by 3:15 pm the room had not been cleaned. I complained and they arrived w/in 10 minutes to only make up the bed, change towels and empty the trash. The floor wasn’t cleaned, rugs vacuumed nor was bathroom/shower/toilets properly cleaned. This really has been an awful experience. Was going to check out this morning and move to another hotel, but I’m traveling with three other individuals and although they weren’t happy, felt it best and easier to just “tough it out.” As I type, waiting for the Riad manager to call me.
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Très beau riad joliment restauré il y a un certain nombre d'années. Les chambres et sdb mériteraient d'être modernisées. Beaucoup de personnel, mais on se sent un peu seul, peu d'attentions. Déception sur le petit déjeuner : alors qu'il y a des orangers partout, et qu'on vous offre 2 oranges à votre arrivée, pas de jus d'orange frais au petit déjeuner, les oeufs sont trop cuits, peu de choix, 2 patisseries (cake vanille et cake chocolat ! aucune patisserie marocaine, quelle déception), pas de choix de thé non plus.. un petit déjeuner pas à la hauteur ni en rapport avec les prix ! dommage
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You need to walk a little bit from the main street to get to the “golden door” of this riad as the lanes are so narrow. So if you have luggage it is best to find a porter with a cart. They hang out near the roundabout on the main street. The public areas of the riad are beautifully decorated and worth seeking out. Many spots for lovely photos. If you book here be sure to look at the room first before you accept it. I first had room #3 which was like a no-tell-hotel type room, furnished with old furniture, a broken down sofa, and rough wood shelves for the closet. The bathroom was large and nice nice. My guide requested another room for me, and I moved to #34, smaller, but tastefully furnished with a small bathroom. I was there three nights.The guide had the suite across from me, #35. The buffet breakfast is good and if is a nice day, take your plate outside to the rooftop terrace. Know that the woman by the buffet looks like a cashier, but she is custom making Mlawi bread - a delicious traditional bread. I didn’t discover this until the last day. The hotel is a collection of several buildings and it is easy to get lost. Don’t be shy about asking someone in reception to show you to your room. Wi fi ?s good.
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Rustic classic moroccan riad. Lobby is gorgeous due to a total renovation some years ago. However, the rooms do not reflect the same detail of attention. The room and bathroom is very basic. Shower head and faucets are not securely fastened and the shower is in desperate need of an upgrade. Breakfast buffet is ample and service is excellent. We were part of a Gate 1 trip and our group dinner of couscous was excellent. I would have preferred something upscale
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This is the place to stay in Fez. It is exceptional. The decor is classic Moroccan… extensive wood carvings, mosaic etc. the lobby and main dining room is incredible. We stayed in a large suite. It will fit for a king (I think someone in the royal family actually stayed at the hotel). Hamman was great. Moroccan Music at night. The only negative was the dinner was only a 7/10 (food was a bit dry). However, overall I would give this riad 9/10.
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We went to the riad for a dinner reservation and wished we had stayed there. The property is stunning and the service is on a very high level. Salma gave us a tour of the various areas of the riad and then had the best table by the pool beautifully set up for our dinner - she was so kind and welcoming, and so was our waiter (Azim?). The food was amazing too and the prices were very reasonable.
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Una mezcla entre casa de huéspedes y hotel, muy amables, la decoración es bien local, lindos muebles, lamparas, jarrones. Los cuartos estuvieron cómodos y encontramos todo lo necesario en los ba?os. Me parece que deberían mejorar el desayuno ya que no encontramos Muchas opciones para un Riad de 4 ????????
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Alles war toll.
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J’ai séjourné au Riad Salam Fès pendant 4 nuits et je suis très satisfait de mon expérience. L’établissement est idéalement situé, à proximité de la vieille médina, ce qui permet de visiter facilement les principaux sites d’intérêt de la ville. La chambre était propre, bien équipée et décorée avec go?t, dans un style authentiquement fassi. Le lit était confortable et le calme des lieux a permis un repos optimal. Le personnel a été particulièrement accueillant, disponible et attentif tout au long du séjour. Le petit-déjeuner était excellent, un véritable petit-déjeuner marocain. La terrasse et le hall, superbes, offrent un cadre enchanteur et ont vraiment ajouté une touche agréable à mon séjour. En résumé : un excellent rapport qualité-prix. Je recommande vivement ce Riad à ceux qui recherchent un hébergement alliant confort, service et authenticité.
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萨拉姆非斯庭院酒店预订电话：+8620-86009099
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其他咨询：+212-535638988 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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萨拉姆非斯庭院酒店地址：
18 Derb Bennis Douh, Derb Ziat, Fes El Bali, 30110 非斯, 非斯-梅克内斯大区, 摩洛哥
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