Thank you so much for taking the time to share such a detailed and thoughtful review! We truly appreciate your kind words and your understanding of what makes our property special.We love how you described the authentic Old South Florida vibe—that character and relaxed atmosphere are exactly what many of our guests come to enjoy, especially those looking for something different from a large, modern resort like Margaritaville Hollywood Beach Resort.We’re glad you enjoyed the quieter building, the spacious room, blackout curtains, and the convenience of having beach towels and a full-size refrigerator ready for your stay. It’s also great to hear that the short walk to the restaurants along the Hollywood Beach Broadwalk worked well for you.Thank you again for choosing to stay with us and for sharing such helpful insight for future guests. We’re thrilled to hear you’d stay with us again and hope to welcome you back soon for another relaxing beach getaway! ??
Thank you for your feedback.We’re glad you enjoyed the atmosphere, location, and our staff. We sincerely apologize for the cleanliness issues you experienced in the bathroom and room, as this is not the standard we aim to provide. Your comments have been shared with our team to address and correct these concerns.We appreciate you bringing this to our attention and hope to welcome you back for a better stay.
Thank you for your thoughtful review! We’re glad you enjoyed the great location, beautiful ocean view, and our spot along the Hollywood Boardwalk. We also appreciate your understanding regarding the hot water issue and are happy our team was able to assist promptly and courteously. Your feedback is truly valued, and we hope to welcome you back for another great stay soon. ??
Thank you for taking the time to share your feedback. We’re glad you enjoyed our location near the beach and that the room was clean upon arrival. We’d like to clarify that the reservation was for a standard room, which is located near the bar area. For guests seeking a quieter stay—especially families with children—we do offer larger rooms away from the bar, including ocean-view options, which are usually recommended for that purpose. Regarding housekeeping, our housekeeping team comes to every room daily and personally asks guests if they would like their room serviced. This approach allows our guests to choose a convenient time or opt out of service if they prefer privacy. We also appreciate your comment about the bathroom and will take it into consideration as we continue making improvements. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in one of our quieter room options in the future.
Thank you for taking the time to share your feedback.Our office hours are clearly posted on-site, and guests are provided with after-hours contact information should assistance be needed outside of those hours. We’re sorry if this information was overlooked during your stay.Regarding linens and towels, our records show that all requested items were provided promptly. The VIP perk associated with your reservation was the complimentary bottle of wine, which was delivered during your stay.We understand that comfort preferences vary, and while many guests enjoy our beds and sofa sleepers, we regret that they did not meet your expectations.Lastly, we aim to provide a welcoming and respectful environment for both guests and staff. Refunds are not offered when amenities and services have been provided in accordance with our policies.We appreciate your feedback and wish you safe and pleasant travels ahead.
Thank you for your feedback! We’re so glad you enjoyed our amazing location and found our staff to be friendly. We appreciate your note regarding the Tiki Bar hours and will be sure to share it with our team. We hope to welcome you back again soon!
Thank you for taking the time to share your feedback. We’re truly sorry to hear about the cleanliness issues, the condition of the mattresses, and the TV not working—this is certainly not the experience we want our guests to have, and we apologize for the inconvenience of having to change the sheets yourself. Your comments have been shared with our housekeeping and maintenance teams so these matters can be addressed. We’re glad to hear you enjoyed the food and appreciated the location, and we hope you’ll consider giving us another opportunity to provide a much better stay in the future.
Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed our location and that our team could accommodate your early check-in and store your luggage. It’s great to know you had such a positive stay, and we truly appreciate you taking the time to share your experience. We hope to welcome you back again soon! ????
Thank you so much for sharing your detailed feedback and for choosing to stay with us! We’re thrilled to hear that our staff, bar team, food, and the cleanliness of your room made a positive impression. It’s wonderful to know you enjoyed your stay overall and plan to return.We do appreciate you mentioning the noise from the connecting door between units. While we’re glad it wasn’t a party situation, we understand how late-night conversations can still impact a good night’s sleep. Your comments are very helpful, and we’ll certainly take them into consideration as we continue looking for ways to improve guest comfort.Thank you again for your kind words and your sense of humor about the experience ??. We look forward to welcoming you back and providing you with an even more relaxing stay next time!
Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the spectacular location and view, as that’s something we’re very proud of.That said, we’re truly sorry to learn about the discomfort you experienced with the room temperature, limited extra bedding, and the bathroom concerns you mentioned. Your comments regarding the heating/air controls, shower safety, ventilation, and window functionality are important to us, and we will be sharing them with our maintenance and management teams for review and improvement.We appreciate you taking the time to let us know about your experience, as it helps us identify areas where we can do better. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay next time.