Dear Giovanni,Thank you for choosing to stay with us again. We are always happy to welcome a returning guest.Thank you for the wonderful review and we hope to see you again sometime.Kind RegardsNatalie
Dear Susan,It is always lovely to hear that our guests have had a great stay with us. Thank you for taking the time to give us a review.We look welcome to seeing you again.RegardsNatalie
Dear Andrew,We are delighted that you received the great Roffey guest experience that we aspire to provide.We look forward to your return.Kind RegardsNatalie
Dear ClaireThank you for your review and we are happy to see that you enjoyed the hospitality of our staff and our room facilities.We are committed to improving the guest experience and will take on board your comment about the chain. There is a privacy button on the inside of the door handle which is a double lock however this has brought to light that it is not sometimes clear. We will look at this.Kind RegardsNatalie
Dear KerryWhat an amazing review, we are delighted that you had a great stay with.Please visit us again soon.Kind RegardsNatalie
Dear Heather,What a wonderful review, we really appreciate your feedback and are so happy to see that you had a wonderful stay.Please Do visit us again when you are in the area.Many ThanksNatalie
Dear Ian,Thank for the fabulous review, it's lovely to hear that you enjoyed your stay with us.We look forward to welcoming you back.Kind RegardsNatalie
Dear Leila,Thank you for your amazing review, we are so happy to hear that your stay was everything you required ( and more). We are sorry you couldn't enjoy the leisure facilities to the full and hope that if you return you can do so. I will pass on your comments to the receptionist and hospitality staff at breakfast who I can identify, thank you for taking the time to give us feedback about all of our colleagues. We strive to ensure our guests have a great experience. We hope to see you againKind RegardsNatalie