Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay and appreciated our helpful staff, the cleanliness and fun decor of the room, as well as our unbeatable location. It means a lot to us to know that we met your expectations. We hope to welcome you back again soon!
Thank you so much for choosing our hotel and for sharing your experience! We’re glad you were able to find us easily, and that our location served as the perfect base for your time in Athens.We’re sorry to hear that the mattress was not comfortable for you. Our beds are equipped with orthopedic mattresses designed to provide proper support, though we understand that comfort is subjective and preferences vary. We truly appreciate your feedback, as it helps us continue to improve.
Thank you so much for your comment and for choosing us. The ROH Suites team would be truly happy to welcome you back!
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We understand that the entrance to the property and the absence of a traditional reception may have caused inconvenience, as well as the location used for luggage storage. Your comments are very important to us, and we are currently reviewing these aspects in order to improve our communication and the overall quality of our services. We’re pleased to hear that you appreciated our excellent location, and we hope to have the opportunity to offer you a more comfortable and seamless stay in the future.
Hello Thank you for your kind words .We will be happy to see you again at our accommodation.
Hello Thank you very much for your kind words. We will be very happy to see you again at our accommodation.
Hello Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations and that you left feeling more tired than when you arrived — this is certainly not the experience we aim to offer.We understand how frustrating travel delays can be, especially when arriving late at night. Although our check-in policy is clearly stated for midnight, we always try to accommodate late arrivals by providing clear self-check-in instructions and remote support, as we did in your case. We’re sorry if this process felt inconvenient after your long journey.Our standard check-out time is 10:00 am, in order to properly prepare the rooms for the next guests, but we acknowledge that in your situation, an extended rest would have made a difference. We appreciate your feedback and will take it into serious consideration to see how we can better support guests arriving late due to travel disruptions.Thank you again for your feedback and your suggestion. It helps us improve our service. We hope that if you return to the area in the future, you might consider giving us another chance to offer you a more restful and comfortable experience.
