Dear guest, how many falsehoods I read. First of all, when a customer books, he immediately receives the format to carry out the check-in procedure. if you don't do it and you arrive in front of the structure 1 hour before the allowed time, what is our fault? You should learn to read. If you don't get the codes, it's because you haven't completed the procedure. So all the problems you listed in the check-in are just "problems" that you created because you simply didn't read the instructions. The air conditioning works well without any problems. Maybe you didn't set it right. The kitchen is not mentioned as a service. wifi worked otherwise you couldn't get into the house. Maybe here too you didn't enter the passwords correctly or something. I am sorry .Thank you