Dear customer,Thank you for your great rating and for taking the time to share your feedback. We’re glad to hear that you found our hotel clean, comfortable, and enjoyed our service. It’s also wonderful to know that our location near Pusat Jantung Sarawak was convenient for you. We truly appreciate your support and hope to welcome you back again soon!Warm regards,Roxy Aiman Hotel.
Dear customer,Thank you very much for your outstanding rating and for sharing such a positive review of your stay with us. We’re truly delighted to hear that you enjoyed our amenities, cleanliness, surroundings, and service, and that our team made a great impression with their friendliness and responsiveness.We also appreciate your constructive feedback regarding the floor cleaning solution. Please rest assured that we’ve shared this with our housekeeping team so we can improve and ensure a more comfortable experience for our guests.Thank you for choosing us as your top hotel in the Samarahan area. We truly value your support and look forward to welcoming you back again soon.Warm regards,Roxy Aiman Hotel.
Dear customers,Thank you for sharing your feedback. We’re glad our location was convenient for your meeting and that you found the stay suitable for a short visit. We appreciate your comments regarding cleanliness, particularly the ceiling marks and toilet condition, and we will address these with our housekeeping and maintenance teams for improvement. Your feedback is valuable to us, and we hope to welcome you again.Warm regards,Roxy Aiman Hotel.
Dear customers,Thank you for your feedback and for staying with us. We’re delighted to hear that you enjoyed the room and found our team friendly and helpful. We appreciate your comments regarding the noise and the bedding condition, and we will share this with our housekeeping and management teams for improvement. We hope to welcome you again for an even better stay.Warm regards,Roxy Aiman Hotel.
Dear Hui Jean,Thank you for sharing your feedback! ??We appreciate you highlighting the convenience of our location near UNIMAS and the availability of food and a hypermarket for your basic necessities. We understand that being a bit farther from the town center might not be ideal for everyone, and we’re glad it worked well for your needs during your visit. We sincerely apologize for the areas where we did not meet your expectations, particularly with amenities and service. Your comments are valuable, and we will certainly take them into consideration as we work on improving these aspects for our future guests. Thank you again for your feedback, and we hope to have the opportunity to welcome you back and provide a better experience! ??Best regards, ROXY HOTEL AIMAN.
