客戶評價
由實住客人提供的真實點評
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Staff good friendly ?room Size good and comfortable Brackfast needed improvement
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Whats good from the hotel was only the bed, even that we still need to ask them to change the bed sheet because was stain. The sofa was also stained. The staff was friendly but i think they’re lacking of training on how to treat a customer as a 4 stars hotel. I asked for an iron board, the 1st one they gave a broken one then they replaced still with broken one and very dirty as can see on the pics. Then they did replace with a better one on the 3rd time. The hotel was old, old looking still ok actually as long as its clean. Then the TV at the room was with bad connection. Anyhow i think trip.com really need to double check the high rating hotel
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The hotel looks like from the year 1990 its a very old building. Wardrobe broken. No smart TV. Chanels without good signal. I asked for an iron board. Just check the uploaded picture it says everything.
Bed sheets dirty. Bathroom shower head works regularly and the smell of the water is terrible. I was told that I cant eat my sandwich at the lobby with huge sofa space while they were cleaning my room. The lobby was so dirty with Jamu and some sweets that they offer to guests it just looked so unhygienic everything. I ask myself how do they get permits to operate this hotel. In western countries something totally out of the question.
1 ? out of 5
Not coming back again for sure.
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The hotel is very clean, even if its a little bit dated. Staff is very friendly and helpful.
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The service was great and the room is clean. Breakfast are good and I enjoy staying at Royal Kuninga
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The room is spacious.. will stay there again. Old building but well maintained.
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nice to stay
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Nice view from pool deck
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還是挺好的，就是設備舊了一點，老酒店嘛，整體來説還可以吧。嗯，性價比不是太高啊，下次不可能再選擇這家酒店。
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第三天晚上回房間居然沒有打掃，拖鞋沒有，面巾紙盒也空空的。有點晚心想算了，第二天早上再洗澡。
到早上打了三次電話讓前臺送浴巾、紙、拖鞋上來，嘴上説ok、yes，實際行動無。果斷拉行李出來換酒店。走廊遇到housekeeper問，不知道不會英語還是什么意思，一點反應都沒有。
這種酒店還開著做什么，既然周圍沒什么配套，服務得跟上才行，居然如此差！
還有一個細節，一開始checkin進去房間時，衞生間卷紙扔在地上！無話可説，果斷差評
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皇家庫寧岡酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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其他咨詢：+62-21-29380738 （交通、訂餐、會議、桑拿娛樂、發票開具、物品遺失等）
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會議室在線預訂
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皇家庫寧岡酒店地址：
Jl. Kuningan Persada No.2, RT.1/RW.6, Guntur, 史迪亞布迪, 12980 南雅加達, 雅加達, 雅加達首都特區, 印度尼西亞
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