客户评价
由实住客人提供的真实点评
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Staff good friendly ?room Size good and comfortable Brackfast needed improvement
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Whats good from the hotel was only the bed, even that we still need to ask them to change the bed sheet because was stain. The sofa was also stained. The staff was friendly but i think they’re lacking of training on how to treat a customer as a 4 stars hotel. I asked for an iron board, the 1st one they gave a broken one then they replaced still with broken one and very dirty as can see on the pics. Then they did replace with a better one on the 3rd time. The hotel was old, old looking still ok actually as long as its clean. Then the TV at the room was with bad connection. Anyhow i think trip.com really need to double check the high rating hotel
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The hotel looks like from the year 1990 its a very old building. Wardrobe broken. No smart TV. Chanels without good signal. I asked for an iron board. Just check the uploaded picture it says everything.
Bed sheets dirty. Bathroom shower head works regularly and the smell of the water is terrible. I was told that I cant eat my sandwich at the lobby with huge sofa space while they were cleaning my room. The lobby was so dirty with Jamu and some sweets that they offer to guests it just looked so unhygienic everything. I ask myself how do they get permits to operate this hotel. In western countries something totally out of the question.
1 ? out of 5
Not coming back again for sure.
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The hotel is very clean, even if its a little bit dated. Staff is very friendly and helpful.
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The service was great and the room is clean. Breakfast are good and I enjoy staying at Royal Kuninga
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The room is spacious.. will stay there again. Old building but well maintained.
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nice to stay
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Nice view from pool deck
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还是挺好的,就是设备旧了一点,老酒店嘛,整体来説还可以吧。嗯,性价比不是太高啊,下次不可能再选择这家酒店。
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第三天晚上回房间居然没有打扫,拖鞋没有,面巾纸盒也空空的。有点晚心想算了,第二天早上再洗澡。
到早上打了三次电话让前台送浴巾、纸、拖鞋上来,嘴上説ok、yes,实际行动无。果断拉行李出来换酒店。走廊遇到housekeeper问,不知道不会英语还是什么意思,一点反应都没有。
这种酒店还开着做什么,既然周围没什么配套,服务得跟上才行,居然如此差!
还有一个细节,一开始checkin进去房间时,衞生间卷纸扔在地上!无话可説,果断差评
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皇家库宁冈酒店预订电话:+8620-86009099
(电话忙线或无人接听时,请在线预订!)
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其他咨询:+62-21-29380738 (交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等)
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会议室在线预订
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皇家库宁冈酒店地址:
Jl. Kuningan Persada No.2, RT.1/RW.6, Guntur, 史迪亚布迪, 12980 南雅加达, 雅加达, 雅加达首都特区, 印度尼西亚
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