皇家海景莫纳斯提尔酒店欢迎您-官网

皇家海景莫纳斯提尔酒店

Royal Thalassa Monastir

皇家海景莫纳斯提尔酒店位于莫纳斯提尔斯卡内斯，距离布尔吉巴总统府只有 5 分钟车程，且距离春天乐园也只有 7 分钟车程。此海滩酒店距离Mustapha Ben Jannet （穆斯塔法本加内特体育场） 4.2 英里（6.7 公里），距离法莱斯公园 4.3 英里（7 公里）。到全方位服务的 SPA 放松一下；在这里，您可以享受按摩、身体护理和麪部护理。一定要去体验2 个室外游泳池、蒸汽浴室和健身中心等度假设施。此艺术装饰风格酒店的其他特色包括免费 WiFi、礼宾服务和保姆服务（收费）。酒店设有 3 间餐厅，您可以去CHEFS MARKET简单吃一点；也可以待在房间里，享受 24 小时送餐服务。欢迎光临海滨酒吧和池畔酒吧，喝一杯，放松一下；此外还有 3 间酒吧/酒廊供您选择。每日 06:30 至 10:00 提供免费的自助早餐。特色服务/设施包括免费高速有网上网、商务中心和乾洗/洗衣服务。计划在莫纳斯提尔举办活动？这家酒店拥有 2500 平方米（26910 平方英尺）的空间，包括会议场地和3 间会议室。酒店提供免费自助停车。有 280 间空调客房提供迷你吧和平板电视；您定能在旅途中找到家的舒适。客房设有私人阳台。提供免费无线网络，方便您与朋友保持联系；卫星频道可满足您的娱乐需求。配备淋浴/盆浴组合的私人浴室提供免费洗浴用品和坐浴桶。

皇家海景莫纳斯提尔酒店地址：
莫纳斯提尔省 · 莫纳斯提尔 · 莫纳斯提尔 · Route touristique skanes - BP 75

皇家海景莫纳斯提尔酒店电话：
订房电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）
咨询电话：+216-73520520（餐饮、娱乐、路线咨询、失物、发票等）

皇家海景莫纳斯提尔酒店网站：https://www.27trip.com/royalthalassamonastir

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Guest：After visiting this hotel last year and absolutely loving the experience I came back again this year with another friend, after the amazing entertainment team last year I wasn’t expecting the same, but yet again Thallasa has exceeded expectations AGAIN! The entertainment team put everything they have into making sure that every guest has an absolutely amazing experience. They welcome you, make you feel part of the family and make sure you feel included in everything. They go above and beyond every second of the day and work so hard! We have had an amazing experience and I am going home with a six pack from laughing with them. Restaurant staff also work exceptionally hard while managers stand doing nothing but telling them off- which is very uncomfortable for guests. They staff that do not stop and make the holiday extra special for the guest ie entertainment and restaurant staff (not managers) deserve their recognition. Please give the entertainment team more of a budget so that they can work to their potential and they could do exceptional things with it!! Thank you to Chico, Momo, llioua, yassin and Nino for an amazing holiday
Guest：Ok so let’s start off with this definitely isn’t a five star hotel, it may have been at one time but not now. If you have in your mind that this will be a five star hotel you are going to be very disappointed. Ok so the bad points first as usual. The location is very remote, if you want to popout to a grocery store or restaurant forget it, nothing around apart from other hotels and an airport although I was told the town is only a short taxi ride away ( we weren’t really bothered but I know some would be). The beach is very narrow and you are constantly asked by the same people if you want to buy a towel but they go if you tell them no. If I’m judging the hotel as a 5* as they claim it is then I wouldn’t expect cracked floor tiles in the bathroom, tv aerial socket to be hanging out of the wall, cupboard door handle falling off, wardrobe doors not aligned, no selections of toiletries, no milk in the rooms ( not just ours, I heard other people stating the same things), I could go on. Ok so the good points. Although the food can be slightly repetitive it was always hot and seemed good quality compared to other hotels I’ve stayed at. As usual in these hotels the staff are what makes the holiday so much better. The guys behind the bar and the staff in the restaurant were fantastic plus the entertainment staff just don’t stop. Not only are they all always helpful, always cheerful but go out of their way for you ( yes I know they want tips but it felt a lot more genuine than other hotels I have visited).There are flat screen smart TV’s in the room with Netflix, YouTube & Prime The hotel overall itself is great with its own private beach and beach bar you can have a quiet drink just looking out to sea. Would I return? Yes I definitely would but it would also be depending on the price. P.S Really shocked at the reviews regarding rude staff. I never experienced any of the staff being anything less that fantastic. Maybe sometimes it depends on how the person treats them?
Guest：Chada is the best customer service person in the Royal Thalassa Hotel. She really cares for the people,and is a wonderful person,she is a credit to her Country,and I will return here. God bless her,and the service,and the food and the drinks of the hotel was top drawer in every way. X
Guest：Our stay at Royal Thalassa Monastir was a wonderful holiday in one of the most sustainable hotels in Tunisia Despite the size of the property, the hotel convinces with its beautiful pool and beach area.. The hospitality and attention of the hotel staff makes visitors feel special and welcomes everyone with warmth el. A special mention to the guest relations lady a credit to the hotel and the bar staff... The rooms are tastefully decorated and the kitchen convinces with variety and excellent food. We will definitely come back.
Guest：Arrival On arrival we were given documentation to fill in. The hotel was ill prepared no pens or a place to sit and complete it. When my partner finally got a pen she was pestered by a member of staff to hurry up and the member of staff was stood over her. My partner advised that she would give her pen back when completed but the member of staff was still hindering the process of this being completed. The reception manager came over to my partner was very loud and abrupt and snatched the pen out of her hand. This led to raised voices and not a welcoming start to our holiday. This led to the required documentation not being completed. Recommendation and corrective action: Prepare for your guest arrivals and have the appropriate equipment in place. Manager and reception staff to undertake basic customer service training. Room - 364 The room was far from 5 star Bathroom: Broken floor tiles that can cut your feet. Shower screen black with mould that had seen better days. Bathroom tiles broken and discoloured full of mould. Toilet Brush - Unfit for purpose infection control and health and safety are clearly low priority in this hotel in so many areas. Towels: Threadbare, stained and discoloured. Curtains: Filthy and full of black dust. Maid service: Poor and practically none existent even tipping didn’t work. Recommendations and corrective actions: Housekeeping team to be retrained or invest in a team with a can do attitude. Replace cracked and broken tiles. Replace threadbare, stained towels. Replace mouldy sealant around the bath and showers Deep clean rooms after every stay. Get rid of the toilet brushes they harbour germs and bacteria. The Director of the hotel had advised he visited my room at a meeting I had with him and stated it was adequate. I produced my evidence and we agreed to disagree. EasyJet had sold me a 5 star experience but had 3 star standards which I will be addressing with them. Cleanliness of hotel This leaves a lot to be desired and in 30years of visiting Tunisia is the worst. Communal areas Tired and dirty Toilet next to cafe bar disgusting. Broken toilet seat, overflowing bins, wet slippy floors, doors and door handles dirty. Carpets were cream in areas leading to your room. Heavily stained and threadbare in areas again hardly a 5 star experience that easyJet had sold me. Recommendations and corrective actions: Ensure communal areas are cleaned frequently and staff to sign off when last cleaned (toilets) so guests can be assured. Invest in a commercial hoover that can wash carpets. ( The maids do not have these they use a broom only) Outdoor and poolside: Dirty and heavily stained cushions by pool bar. Broken sun loungers heavily painted, chipped and dirty. Recommendations and corrective actions: Take broken loungers out of service and repair or dispose of. Deep clean the cushions or replace them. Pools: Danger!!!!!! Walking from the poolside into the pool the area was very slippy when gett

皇家海景莫纳斯提尔酒店

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