神圣梦想小屋酒店-住客评论

Guest（其他） 2026-02-01
Très belle suite, sur 2 niveaux. Sauna et jaccuzi impeccable, spacieux. Très bon accueil et conseils pour visiter la Vallée Sacrée, avec guide privé.
酒店回复：
Mr. Ollivier, we are truly very happy that you had a wonderful stay at our lodge. We hope to welcome you back very soon, and thank you very much for your generous words.
Guest（其他） 2026-01-01
Amazing hotel and hospitality! Highly recommend. The landscape is beautiful! The staff Lorena was super nice. It’s close to the main town about 10 minute drive and the hotel will call you a taxi when needed. Beautiful place in Sacred Valley
Guest（其他） 2025-10-01
Good afternoon. I stayed at the hotel from October 14th to October 21st. I stayed in room 104, with full board. The hotel grounds are very beautiful, with lots of greenery, flowers, and eucalyptus trees. The river is nearby, making the hotel very cozy. The staff is helpful, they'll light a fire in the fireplace, everyone helped with everyday needs, and the food was delicious. Thank you for a wonderful vacation.
Guest（其他） 2025-06-01
Lovely hotel, really enjoyed the quiet, calm setting at the foot of a steep mountain, with the sound of a stream rushing by and wonderful gardening including tons of flowers. Adding to the peace and quiet, the rooms are in separated cottages, with fireplaces, big comfy beds, good linens, and outdoor seating. Very tasteful, this is a family owned hotel where the details have been chosen with care, and it shows. Lorena, Julio and the rest of the staff was incredibly helpful, lit fires for us, brought extra wood, heated the sauna, kept inquiring if everything was ok, set up transportion to and from Cusco. Really relaxing stay.
酒店回复：
It has been a pleasure serving you. Thank you very much for your comment, and we hope you come back soon."
Guest（其他） 2025-05-01
Beautiful property but could use improvements Mixed review... the site is beautiful, absolutely loved the flowers everywhere. The staff is also so nice, breakfast was great, and the 1 dinner I had there was delicious (a little overpriced but that's expected at a hotel). The room had only a fireplace which was good for heat but the smoke was a problem after a couple hours so for the next night we had to ask for a space heater. The real problems came w/ use of sauna/spa. The websites don't advertise this anywhere, but to use the spa/sauna, its $25USD/person (and massages are $55, or $90 for a couple). We organized a massage + spa use, in the morning before going for a tour. A few hours later the hotel asked to move our massage by a couple hours b/c the spa wouldn't be ready yet. They then made it seem like they were doing us a favor by preparing the spa b/c apparently they only open it if there's more than 4 people? Even though we're paying $50 to use it? It was annoying to coordinate all of this. The massage and spa were very nice but the following day, I contracted a UTI. Of course I have no proof its from the jacuzzi but I can't imagine what else, especially since I didn't smell any chlorine in the jacuzzi. If you book this hotel, just know that it will likely be empty, its far from town, and using the spa will cost $ and maybe even not be available or hygienic.
酒店回复：
Thank you very much for taking the time to share your experience with us. We are glad to hear that you enjoyed the natural surroundings, the beauty of the place, as well as the attentiveness of our staff and the quality of our food.We sincerely regret the inconveniences you experienced during your stay, particularly regarding the use of the spa and jacuzzi. We would like to take this opportunity to clarify a few important points.The water used in our spa facilities, including the jacuzzi, comes directly from mountain springs, renowned for their purity and health benefits. This water is treated following strict hygiene and maintenance protocols, and we take your feedback very seriously. We will review our procedures again to ensure the best possible experience for our guests.Regarding the spa and massage rates, we understand your perspective and appreciate your comments. These rates have been set competitively in line with the local market and aim to reflect both the quality of the services provided and the exclusive setting in which they are offered.We apologize for any inconvenience caused by the scheduling adjustments. We always strive to offer personalized service, which sometimes requires operational flexibility to ensure an optimal experience for all our guests.We truly value your feedback, as it helps us to continuously improve. We hope to have the opportunity to welcome you again and provide you with an even more enjoyable stay.
Guest（情侣） 2025-01-01
Amazing trip! Lorena was such a wonderful resource for our trip. The hotel is beautiful and serene, located just outside of Urubamba, yet secluded enough to feel like you are completely out in nature. Lorena and her staff went out of their way to make sure our trip was memorable and comfortable. Definitely reach out to the hotel ahead of time to coordinate your itinerary! They will help you book trusted drivers and tour guides, who were part of what made our trip so special.
Guest（独自旅游） 2024-10-01
My experience was positive except for being charged $240.00 USD for 1 hour in the jacuzzi and 1 hour massage. I wasn’t informed until check out that the balance for the spa had to be paid in cash, so I had to drive to an ATM and pay and $8.00 surcharge to withdraw the cash. I wasn’t given a receipt.
Guest（其他） 2024-06-01
Hotel located next to the mountains at Urubamba, Sacred Valley, Cusco. If you don′t want to see nobody and meditate is your place, otherwise don′t go. Large rooms-bungalows, affordable prices (between 100 to 200 dollars). Beautiful flora.
Guest（情侣） 2024-02-01
It's a great place wey love everything un special the staff since the first day Milton was supporting us. The hotel is a place very wonderfull and for relax. The spa is very nice You have to go. The hotel is a like a little forest................
Guest（其他） 2024-01-01
This lodge is absolutely gorgeous! The flowering plants and the trees make this a picturesque and peaceful location. The accommodation is has been constructed with Spanish and Peruvian tones and is spacious and comfortable. Jose and the staff were very friendly and helpful with all requests. This was a memorable experience!
酒店回复：
Thank you very much for your comment, I hope we can see each other soon. We wait for you soon.

神圣梦想小屋酒店

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-02-01

Guest（其他） 2026-01-01

Guest（其他） 2025-10-01

Guest（其他） 2025-06-01

Guest（其他） 2025-05-01

Guest（情侣） 2025-01-01

Guest（独自旅游） 2024-10-01

Guest（其他） 2024-06-01

Guest（情侣） 2024-02-01

Guest（其他） 2024-01-01

客户评价由实住客人提供的真实点评