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спасибо

酒店回复：

obrigada

酒店回复：

Obrigada

酒店回复：

The girl chose the cheap rate without a heater herself. Regarding: "There were no blankets" - it's a complete lie. Who would believe that in winter the hotel doesn't provide blankets!! There were two wool blankets in the room. If the guest had asked for more blankets, it wouldn't have been a problem. He would have immediately received two, three, four, five more blankets. Therefore, it's not true.And a big note to the girl herself: in two nights of staying, she irreparably ruined four white towels! She used them to wipe her makeup off her face. She probably doesn't know that makeup should be removed from the face and hands (creams, mascara) with special cosmetic discs or wet wipes. Of course, why do this, because the towels are not hers and she doesn't feel sorry for them. All these ruined towels had to be thrown in the trash.

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obrigada