Dear Alice, Thank you for taking the time to share your feedback following your recent stay. I wish to thank you for taking my call regarding your room and I’m glad we were able clear up the error made by the housekeeping staff. This instance is not the usual standard we strive for.We are glad to know you have stayed at several Seashells properties and look forward to looking after you on your return to Seashells in Yallingup in the future. Kind regards,