客户评价
由实住客人提供的真实点评
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Muitas escadas. Luz banheiro muito fraca. Secador com defeito. Localiza??o boa.
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Florence stay
We stayed for 2 nights and whilst the initial communication was excellent from Yorick. After check in, we were given a number to call if there was problem - which there was with the internet - a message was sent on 1st day and 4 days later we have received no further response from them, not even to apologise for the inconvenience. The floors were dirty, that you needed to wear shoes at all times. There was no extra linen available to cover extra pillows. For those with any mobility issues, this apartment was on the 2nd floor (4 flights of stairs) and no lift available. The bathroom is also located up a narrow flight of stairs, directly off the kitchen - with no hand rail. The location was good with places to see close-by and plenty of eateries. It is a 15 mins walk to the main station over cobbled pathways.
Overall it is a basic stay for a low rate, but for me I would stay elsewhere next time.
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My partner and I travelled 8 hours on a bus to Florence, and we were stuck waiting on the street for over an hour to get let into our apartment. Not a very good experience pretty disappointed. I followed the exact instructions for check in messaging the WhatsApp number of my arrival time, and the reception claims he didn’t receive my message but he ended up communicating with me on the same chat I initially messaged so he clearly got it but didn’t check.
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Great place for a few nights or even longer. Everything we needed for our use and a quick walk everywhere!
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瑟拉格里阁楼酒店预订电话：+8620-86009099
（电话忙线或无人接听时，请在线预订！）
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其他咨询：+39-3423069259 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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会议室在线预订
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瑟拉格里阁楼酒店地址：
41 Via dei Serragli, 50125 佛罗伦斯, 托斯卡纳大区, 意大利
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