巴拿马海岸度假村-住客评论

Guest（家庭旅游） 2026-01-01
The room was poorly taken care of, with bugs and very dirty. The toilets had feces on them and the TV was not properly working, we it didn't work the entire time we were there. I went down and asked for assistance which never happened. The kitchen didn't have all the necessary items to cook etc. It had the bare items and was not accustom to someone staying longer than 2 days. The chairs were plastic lawn chairs in the living room. We had several others staying in the same building and their units were much nicer and had proper furniture and kitchen accessory's. I was not impressed at all and it made it worse that I tried to get some assistance and that did not happen. I was told I could check out. Terrible and Sad because the location and overall building is nice. I did note that the construction was going on but thats understandable. Nothing could be done could be done about the construction and that was fine, you couldn't hear it nor did it bother anyone.
酒店回复：
Thank you for staying with us for your stay. We are sorry to hear you were unhappy during your stay. I can assure you this room was checked right before you arrived and after. All tvs are working in the unit, they are roku tvs brand new. The toilets do not have feces. Some of the units have been sitting because of off season and this can cause water buildup from non use. I do apologize about that. We hope you made it home safely.
Guest（其他） 2026-01-01
Called customer service multiple times but no one responded. Dishwasher never worked , flooring was uneven and had dangerous metal clip coming out that hurt one of the kid One bathroom had water clogging issue
酒店回复：
Good Morning, we are sorry to hear that. Our office hours are daily 9am to 5pm. We will look into your concerns. Thank you for staying with us.
Guest（Family） 2025-11-01
The cleanliness of the bathrooms was not entirely satisfactory. There was some hair observed around the toilet area that appeared to have been overlooked during cleaning. The interior of the toilet bowl suggested it had not been cleaned in some time, with dark residue visible around the rim. Additionally, the floors did not appear to have been swept. Overall, the cleanliness of the premises was a concern. It seems that the cleaning services provided for the condominiums may not be meeting expected standards, which is quite evident. I would have gladly provided photographic evidence if there were an option to upload images.
酒店回复：
Thank you for staying with us during your vacation. We will look into your concerns with the unit and get them addressed. Safe travels home.
Guest（Couple） 2025-09-01
Property beautiful pools enjoyable. Unit 1226 - not very clean, mattresses old and worn out! Couch in the living dirty and SOOO USED. Cannot sit properly on them. Coffee table was not even wiped off. Glitter and streamers from previous occupants still visual. Horrible horrible unit- we left a day early!
酒店回复：
Thank you for staying with us for your vacation. We are sorry to hear about your issues. Next time please let us know when you check in so we can send someone by to take care of the issue.
Guest（Family） 2025-09-01
The room was excellent the communication with the renter was excellent. We were not happy with the customer service from the guard and the front desk. Very rude and not helpful. Our badges would not scan and not fixed. We asked in person and called them all they told us was if we got locked out at the beach he would send someone to let us in. That gives you no freedom to enjoy coming in the gates when we had plans to enjoy our Saturday. The elevators had two not working.
酒店回复：
Thank you for staying with us during your vacation. We are sorry to hear about the interaction with security and we will pass on your concern to their office to look into. We hope you all made it home safely and we look forward to seeing you again in the future.
Guest（Traveling with friends） 2025-08-01
The condo was in a good location could see ocean and walk right out to pool. The condo needs updating, looks old and deco not very appealing. There is a water problem we never got more than lukewarm water in the showers. We have stayed at several other units over the years and usually owners have stocked the units nicely with pots and dishes and xtra supplies which this unit lacked.
酒店回复：
Thank you for staying with us here at Shores of Panama Resort. We will look into your concerns and get those corrected. Have a safe trip home.
Guest（Traveling with friends） 2025-08-01
Location is good by the front of beach. But room was poor because of dirty, not cleaned up , amenities was poor and dirty, kitchen was dirty, poor and old for using, towels were yellow, old and not clean….
酒店回复：
Thank you for staying with us for your vacation. We hope to see you again in the future!
Guest（其他） 2025-08-01
Excelente
酒店回复：
Thank you for staying with us for your vacation. We hope to see you again in the future!
Guest（其他） 2025-05-01
Warning do not book this resort!! The resort was completely nasty. The Air conditioner went out while we were there. The refrigerator didn’t work so we lost about $100 in groceries. The Condo was very dated. The furniture was old and very worn. The pull out bed was full of trash and dirt as if it hasn’t been cleaned. Shower had mold in it. Had roaches in kitchen. The top of refrigerator hasn’t ever been cleaned. The wall was half patched not painted. It took 30-45 to get on an elevator to go up or down. The parking garage was difficult to drive up or down. They were doing some construction on property.
酒店回复：
We are sorry to hear you did not have an enjoyable stay. We have made a refund back to you please reach out to ******* to have them refund your card.
Guest（家庭旅游） 2024-07-01
Es muy tranquilo
酒店回复：
Thank you for staying with us and for your great review. We are happy to hear you enjoyed your stay and would love to have you again in the future!

巴拿马海岸度假村

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2026-01-01

Guest（其他） 2026-01-01

Guest（Family） 2025-11-01

Guest（Couple） 2025-09-01

Guest（Family） 2025-09-01

Guest（Traveling with friends） 2025-08-01

Guest（Traveling with friends） 2025-08-01

Guest（其他） 2025-08-01

Guest（其他） 2025-05-01

Guest（家庭旅游） 2024-07-01

客户评价由实住客人提供的真实点评