Dear Nerlin,Thank you for your review, we are sorry that you were not satisfied and your stay did not meet your expectations. This is very sad for us, and we will try to improve further, as we always do as there is always to learn from every situation.For our part, we always try to go the extra mile for our Guests, even when circumstances are in our favour, as we did on this occasion.We hope to have another opportunity to welcome you in the future and give you a better impression of our Sina Centurion Palace.With our warmest regardsLuigi BusettoReception Manager
Dear Garry,We sincerely thank you for this review and your kind words, we are proud that you enjoyed your stay with us so much as this is our ultimate goal and what we strive for every day.We would be honoured if you chose to stay with us again in the future.With our warmest regardsLuigi BusettoReception Manager
Chère Jacqueline,Merci pour votre avis, nous sommes désolés que vous n'ayez pas été satisfaite complètement. Une cafetière ou une bouilloire peuvent être fournies sur demande et une bouteille d'eau par personne est fournie chaque jour, aussi vous devriez avoir trouvé dans votre chambre des chocolats ? Baci ? en guise de petit cadeau, ainsi que d'autres chocolats en couverture.Si cela n'a pas été fait, veuillez nous en informer afin que nous puissions comprendre comment nous améliorer.Dans tous les cas, nous vous présentons nos excuses et espérons vous accueillir à nouveau à Venise.Bien cordialmentLuigi BusettoReception Manager
Estimado Enrique,Le agradecemos su rese?a y lamentamos cualquier inconveniente que haya podido tener durante su estancia, siempre intentamos dar lo mejor de nosotros mismos y le pedimos disculpas si no hemos estado a la altura de sus expectativas.Le deseamos unas felices fiestas y esperamos poder darle la bienvenida de nuevo en el futuro.Atentamente,Luigi BusettoReception Manager
Dear Pam,thank you for your review and for the time dedicated to us, we are very happy you enjoyed completely your stay with us and details of our rooms.We really hope to have other occasions to welcome you again in Venice at our Sina Centurion Palace.With our warmest regardsLuigi BusettoReception Manager
Liebe Claudia, vielen Dank für Ihre freundlichen Worte, auf die wir sehr stolz sind.Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt in unserem Sina Centurion Palace so gut gefallen hat, und würden uns sehr freuen, Sie in Zukunft wieder bei uns begrü?en zu dürfen.Mit herzlichen Grü?enLuigi BusettoReception Manager
Dear Ronald,We are thrilled by your kind words and delighted that you enjoyed your stay at the Sina Centurion Palace so much.Certainly, the location not only on the Grand Canal but also in its most prestigious part, and the incredible beauty of the palace are a big plus, but we try to add even more with our service and friendliness.It would be a great pleasure to have another opportunity to welcome you to Venice in the future.With our warmest regardsLuigi BusettoReception Manager
Dear David,thank you for your kind words, we are proud your stay at our Sina Centurion Palace has been so pleasant and hope to have other occasions to welcoming you again in Venice!With our warmest regardsLuigi BusettoReception Manager
Dear Ruarri,thank you for your beautiful words, we are very glad we have been able to make your stay unforgettable and you appreciated so much our location, universally considered a pinnacle in Venice.It would be a great pleasure to have the opportunity to welcoming you again in our beautiful city in the future.With our warmest regardsLuigi BusettoReception Manager
