We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. However, we’d like to kindly clarify that when you left your review, you were staying at another location.Even so, we immediately carried out a thorough inspection, and we found no signs of bed bugs or similar issues. Additionally, no other guest has reported a similar situation, which makes this case quite unusual.Please rest assured that we strictly follow all hygiene and pest control regulations. Our property undergoes professional fumigation and pest control treatments on a semiannual basis, and all our certifications and documentation are fully up to date.We truly value all our guests’ comfort and safety, and we remain committed to maintaining the highest standards of cleanliness.
Hola Jesse! es para nosotros un honor leer el primer comentario de esta plataforma *******. Fuiste un huésped amable, empático y respetuoso con nuestras reglas y personal.Gracias por compartir tu experiencia, siempre bienvenido a Skyline Ecoliving :-)