索查蒂卡萨度假村-住客评论

Guest（Other） 2025-09-01
Great building, poor service It has a lovely sitting area under cover, but in the fresh air. So the bar is very good. The location is ok, a couple of minutes drive from a Mall. Room was ok, certainly large. But they did some really basic things poorly. No receptionist and he was really not bothered. I think i saw him on reception once out of 20 times i went past. There was no soap, 1 small towel between 2, not shown round facilities, just to the room, no water in the room, Cleaner didnt knock when coming in, security guard unhelpful. All such tiny things, but so easy to get right. They have a nice building, so looks great in the photos. But i had better service in an unmanned air bnb.
酒店回复：
Dear Jason,Thank you for choosing to stay with us and for taking time to give us feedback. Management has taken note the unmanned desk .
Guest（其他） 2025-03-01
Very peaceful, serviceminded and helpful staff,the room where clean and comfortable. Very good food in the restaurant but the time drone ordering the food to it were served was to long.
Guest（商务旅客） 2025-03-01
nice and well msaintance
Guest（Other） 2024-12-01
Very good. Good service and good premecies
Guest（其他） 2024-12-01
Goodie Nice area, gps telling wrong road, bur we found it. Very nice staff and place to stay.
Guest（其他） 2024-12-01
A really nice spot. A very social place, you meet people here. The people who works here is nice and friendly.
Guest（其他） 2024-06-01
Without doubt one of the favourite hotels I stayed during my time in Kenya !The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor deserves a special thanks. We had two great evenings here, which obviously also added up to the experience. The scenery was beautiful and it was a relieve to walk in such a quiet and peaceful environment. Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the general manager who does a great job here; a true sample of excellent hospitality!
Guest（其他） 2024-05-01
They were very helpfum in that i was late to arrive but the maintaind the reservation to which I thank them!!
Guest（独自旅游） 2023-12-01
今まで出会えたホテルの中で一番最高のホテル? 価格も安く、何よりもいいスタッフに恵まれているホテルスーパーは10分程歩いたところにあるケニアにまた来たら絶対利用するホテルです！良い思い出をありがとう！！
Guest（其他） 2023-11-01
The overall the hotel is average, poor room service, no many options of food, the mosquito net slightly tested, the towel was dirty , if you ask something or order a food or hot beverages it will take close to 2 hours, on 17 Nov. One of their waiter overcharged a meal and i realised later on the calculation was wrong, i won't go back there, it's a casual place with poor service, no hotel mpesa account or till number
酒店回复：
Dear Muna,Thank you for staying with us and we appriciate your feedback.Our apologies for the slow services you experienced and for the overcharge.We are working on till number and we hope soon it will be active for easy payment.We promise you better service in your next stay.Kind Regards

索查蒂卡萨度假村

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-09-01

Guest（其他） 2025-03-01

Guest（商务旅客） 2025-03-01

Guest（Other） 2024-12-01

Guest（其他） 2024-12-01

Guest（其他） 2024-12-01

Guest（其他） 2024-06-01

Guest（其他） 2024-05-01

Guest（独自旅游） 2023-12-01

Guest（其他） 2023-11-01

客户评价由实住客人提供的真实点评