Dear Abi,There is hot water, but if you turn off the button with the "on" sign, unfortunately, the boiler does not have power.Amenities in the washroom are always new, and if you did not like them for any reason, we would be more than happy to change them for you.Regarding your last remark, no, we do not keep blankets on the bed in July at 40 degrees Celsius, but you do have them in the wardrobe. As before, if you could not find them, you could just ask our reception desk staff.We find your review pretty harmful, and you should just talk to our staff if you had any troubles during your stay, but you did not ask anything.Thank you, and please communicate if you have any troubles; it is the only way to solve them.