斯普林兰兹酒店-住客评论

Guest（Family） 2025-08-01
OK for a night or two before safari or Kilimanjaro. Rooms are quite basic. The hotel grounds with restaurant and bar are nice enough to sit around and chill out. Friendly and helpful staff. WiFi not great in the rooms but OK in the restaurant. The rooms were not done up during the day. We wanted to take a walk around the town, but the staff seemed quite shocked by that idea. So they arranged a guide for us who showed us around – the local markets, bus and train station, and the rice fields. We were happy enough to have the guide as we had limited time and it made things easy. But we were a little surprised that the hotel thought it was necessary.
酒店回复：
Dear Heidi, Thank you for your review and for sharing your experience. We’re glad you enjoyed the friendly and helpful staff, as well as the relaxing atmosphere in the restaurant and bar area. It’s great to hear that the guided walk gave you a chance to explore the local markets, bus and train station, and rice fields — a lovely way to make the most of your limited time. We appreciate your feedback about the rooms, housekeeping, and WiFi, and we’ll consider this to improve the experience for future guests. We’re pleased you felt comfortable overall and hope to welcome you back before your next safari or Kilimanjaro adventure.
Guest（Family） 2025-08-01
Stayed here under Zara tours travels before and after our Kili trek. Though rooms are comfortable, they aren’t super clean and are very old with no proper latch in bathroom doors . No health faucet in toilets . No bottled water or kettle provided for hot water in the room. You have to buy drinking water daily: Food is good and options available for vegetarians though quality can be better. Desserts usually very good. Tried the massage services after my trek but wouldn’t say that it was the best one I had taken . The room is dingy and not very hygienic where the massage is done. No provision for bath in the spa room .
酒店回复：
Dear Raksha, Thank you for your honest feedback and for staying with us before and after your Kilimanjaro trek. We’re glad you found the food options and desserts enjoyable, but we are truly sorry to hear that some areas did not meet your expectations. We take your comments about room cleanliness, facilities, and the spa experience very seriously. Your suggestions provide us with valuable insights into areas where we need to improve, and we are already working on enhancing room amenities, hygiene standards, and spa facilities to deliver a significantly better experience in the future. We appreciate your constructive feedback and hope to welcome you back again to see the improvements we are making.
Guest（情侣） 2025-03-01
Hallo!!Sehr freundliche Mitarbeiter. Das Hotel ist sauber. Das Essen war super lecker. Nur hat sich sehr gut um uns gekümmert. Wir konnten von dort aus tolle Ausflüge in der Umgebung unternehmen. Vielen Dank für die sch?nen Tage in Moshi.
酒店回复：
Dear Guest, Thank you so much for your kind review! We’re so happy to hear that you had a pleasant stay in Moshi and that you enjoyed the clean facilities, delicious food, and the warm hospitality of our team—especially from Nur. It’s wonderful to know you were able to take great excursions from the hotel and make the most of your time in the area. Vielen herzlichen Dank für Ihre netten Worte. Wir hoffen, Sie bald wieder bei uns begrü?en zu dürfen!
Guest（独自旅游） 2024-10-01
Massive scammers paid $80 USD per night, I was put in a room to share with 3 others. No room for your bag shower didn’t work just had to was under a tap, no hot water. Room for $320 per night was appalling more like a hostel. To share with people I don’t know just from the group. Left one morning to go out for breakfast found out at end of my stay breakfast was included but no one told me. Was told one dinner was included as the others in my room didn’t pay but they made me pay and said it wasn’t yet we all paid the same. Tried to got to town one evening for a coffee the guard wouldn’t let us leave I had to speak to reception to tell them finally agreed to let me out. They said you are not going into town for dinner are you? They did not want you to leave as dinner outside was a choice off a menu and less than half the price of the dinner provided ( without choice) in the hotel When hiring gear they tried to charge you for a black plastic bag to line your duffle bag you already paid for which was supposed to be waterproof, equipment was broken
酒店回复：
Dear Joanne, I’m sorry to hear about your experience, and I appreciate you bringing these concerns to our attention. We strive to provide quality service and accommodations, and it seems we fell short in your case. Regarding the room arrangements, we typically aim to ensure that our guests are comfortable. We apologize for any miscommunication about the meal inclusions and the dinner situation. We’ll address this with our team to clarify policies and improve communication with our guests. Your feedback about the equipment rental is also noted. We take issues like this seriously and will investigate to ensure our gear meets the expected standards. Thank you for your insights, as they help us improve our services. We hope to have the opportunity to make this right for you in the future.
Guest（情侣） 2024-06-01
H?tel très sympa. Nous avons été bien re?u. Le personnel est à l'écoute pour toutes demandes. Piscine bien entrenue. Nous avons passé une très bonne nuit. Eau chaude pour la douche et savons de fourni. Restaurant avec du choix. Nous recommandons.
酒店回复：
Dear Guest Thank you for your kind review! We are delighted to hear that you enjoyed your stay at our hotel. We are glad you felt well received and that our staff could meet your needs. It’s wonderful to know you appreciated the well-maintained pool, the hot shower, and the variety of choices in our restaurant. Your recommendation means a lot to us. We look forward to welcoming you back for another pleasant stay!
Guest（其他） 2024-03-01
Insgesamt habe ich 4 N?chte im Springlands verbracht. Das Hotel ist sehr einfach und zweckm??ig eingerichtet. Wer hier Luxus sucht, wird entt?uscht sein. Sieht man das Hotel als das, was es ist, n?mlich ein Umschlagsplatz für Touristen, dann sollte es für jeden m?glich sein, 2 oder auch 3 N?chte hier zu verbringen. Natürlich sollte hier aus unserer Sicht modernisiert werden. Vergleicht man es jedoch mit den Standards vor Ort, dann kann man sich durchaus gut arrangieren. Besonders hervorheben m?chte ich an dieser Stelle das Personal und das Essen. Frühstück, Mittag- und Abendessen sind mit einfachen Mitteln sehr schmackhaft zubereitet. Fokus liegt hier auf Kalorien und Kohlenhydraten. Aber wie gesagt, sehr lecker und frisch!! Als Gast in den Hotel habe ich mich sehr willkommen gehei?en gefühlt. Das Personal ist an jeder Stelle sehr freundlich und zuvorkommend. Bei Fragen und Problemen, wird einem sofort geholfen, manchmal auch etwas unkonventionell. An der Rezeption machen Modest und Amedeus einen sehr guten Job. Nur ist der Organisator, der früh Morgens das Chaos der Abreisenden sehr gut zu b?ndigen wei?. Selbst der G?rtner Lucas ist mir in Erinnerung geblieben, der immer ein freundliches L?cheln auf den Lippen hatte. Für einen Zwischenstop kann ich das Springlands durchaus empfehlen. Das Essen und die Herzlichkeit der Mitarbeitenden sind hier eindeutig die St?rke der Unterkunft.
酒店回复：
Dear Guest, Thank you for recommending us here on TripAdvisor, we are glad that you had a wonderful stay and you enjoyed our services. Thank you for choosing us and welcome again to Tanzania.
Guest（其他） 2023-10-01
Stayed for 2 days, just before and after Kilimanjaro and it was perfect. Arrived on exhausted on a late flight and found our dinner reserved and room ready. Our room was nice, had a great bed and clean bathroom. Staff were very friendly and readily assisted us at every turn. The food was served buffet style, quite tasty options and we indulged to our satisfaction. It's a pity that I did not get to swim in the inviting pool as we were limited by our flight out. The forex bureau is a nice touch as I did not have to go outside to transact. It's good value for the convenience, safety and tranquility.
Guest（情侣） 2023-10-01
Springlands Hotel is a great place to spend a night before or after safari/Kilimanjaro. We found the rooms to be clean, comfortable and reasonably priced. From the moment we arrived, the staff are very friendly and eager to help us. They helped us with the luggage to our rooms, showed us around the property and looked at all our needs. Food in the restaurant was tasty and there was a wide variety to choose from, even for a picky eater like me. We loved the service and facilities!
酒店回复：
Dear Guest, Thank you for choosing us and for sharing your feedback of your stay with us. We are glad you had a wonderful stay and we welcome you again at Springlands Hotel.
Guest（其他） 2023-09-01
For all practical purposes this hotel is for the Zara Tours travellers. In that regards when it's part of your trek, this hotel works fine. Very small rooms given the location. Good food. OK wifi. Super clean and refreshing pool. I would probably not stay there outside the trek. It's a fair walk outside the city and I would recommend a taxi.
Guest（其他） 2023-09-01
This was the first and last stop during the recent Kilimanjaro trek. The nice beautiful hotel has very good rooms that have all the amenities one needs before and after a trek. The food was good and the service excellent. The staff are really nice and helpful. I forgot my laptop charger in the room before they trek and they gave it back to me when I returned from the trek. Its a recommended affordable stay for Kilimanjaro and travel around the larger Kilimanjaro environs.

斯普林兰兹酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-08-01

Guest（Family） 2025-08-01

Guest（情侣） 2025-03-01

Guest（独自旅游） 2024-10-01

Guest（情侣） 2024-06-01

Guest（其他） 2024-03-01

Guest（其他） 2023-10-01

Guest（情侣） 2023-10-01

Guest（其他） 2023-09-01

Guest（其他） 2023-09-01

客户评价由实住客人提供的真实点评