SSL商贸酒店-住客评论

Guest（Family） 2025-12-01
Very small room n price is expensive
酒店回复：
Dear T Ramas,Thank you for sharing your feedback regarding your stay with us. We are sorry to hear that you found the room small and the price higher than expected.Your comments about the room size, amenities, surroundings, and service are truly appreciated and will be shared with our team as we continuously work to improve our guest experience.We hope to have the opportunity to welcome you back to SSL Traders Hotel in the future and provide a more comfortable stay.Warm regards,Management TeamSSL Traders Hotel
Guest（Family） 2025-12-01
All good, excellent service. Good services.
酒店回复：
Dear Anbananthan Chadayandy,Thank you very much for your outstanding rating and for sharing your feedback. We are delighted to hear that you enjoyed your stay in our Family Suite and found our services excellent.Your kind words are truly appreciated and will be shared with our team as motivation to continue delivering exceptional experiences. We look forward to welcoming you back to SSL Traders Hotel in the future.Warm regards,Management TeamSSL Traders Hotel
Guest（Family） 2025-12-01
Service is good. The staffs are very helpful and polite
酒店回复：
Dear Valued Guest,Thank you for taking the time to share your feedback with us and for rating your stay as Very Good.We’re pleased to hear that you found our service good and that our staff were helpful and polite.We truly appreciate your comments on our amenities and cleanliness, as this helps us identify areas for improvement. Your feedback is valuable to us, and we will continue striving to enhance our facilities and overall guest experience.We hope to have the pleasure of welcoming you again in the future.Warm regards,Management TeamSSL Traders Hotel
Guest（Booked for others） 2025-12-01
The hotel was good, suitable for my aunt. Not much to comment as she’s there for gathering.
酒店回复：
Dear Guest,Thank you very much for your outstanding 10/10 rating and for sharing your feedback with us. We are delighted to hear that the hotel was suitable for your aunt and that her stay for the gathering was a pleasant one.We truly appreciate your kind comments and are glad that our amenities, cleanliness, surroundings, and service met your expectations. We look forward to welcoming you and your family back to SSL Traders Hotel in the future.Warm regards,Management TeamSSL Traders Hotel
Guest（Family） 2025-11-01
I stayed at SSL Traders Hotel, Taiping, and overall it was a comfortable and pleasant experience. The staff were friendly and helpful from check-in until check-out, which made me feel welcomed. The room was clean, the bed was comfortable, and the water pressure in the bathroom was good. I also liked the location, as it’s close to Taiping town and easy to find food nearby. For the price paid, I felt it was worth the money, especially for a short stay or family trip. However, there were a few things that could be improved. The room felt a little small, and some parts of the furniture looked slightly dated. The air-conditioning took some time to cool the room properly, and breakfast options were quite limited. Still, nothing was too serious or affected my stay badly. Overall, I would consider SSL Traders Hotel a good, budget-friendly option in Taiping, suitable for travellers who value location and comfort over luxury.
酒店回复：
Dear ShahATraveller,Thank you for sharing your detailed and thoughtful review following your stay at SSL Traders Hotel, Taiping. We are pleased to know that you had a comfortable and pleasant experience, and that our friendly staff, room cleanliness, bed comfort, water pressure, and convenient location met your expectations.We truly appreciate your kind comments and are glad to hear that you found our hotel to be good value for money, especially for short stays and family trips. At the same time, thank you for highlighting areas where we can improve, including room size, furniture condition, air-conditioning performance, and breakfast variety. Your feedback is valuable and will be shared with our team for further improvement.We are grateful for your recommendation and hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Management TeamSSL Traders Hotel
Guest（与好友旅游） 2025-10-01
1.地区较远 2.冷气不冷 3.马桶阻塞… 4. 自助餐这个才是误导人，这里写了有自助餐去到后却説整间酒店的人需要满25位顾客是要吃自助餐的才有自助餐安排。5.酒店房间很小活动很不舒服进到去就是被关起来的感觉很有压迫感真心的不值得这个价位直rm60而已。唯一的优点就是这里的服务员真的很好很有礼貌和笑容真心很好的服务，最后有安排我们换房间也是一样的卧室勉强能接受起码没有坏的问题了。
酒店回复：
Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the air conditioning, toilet condition, and room comfort have been shared with our maintenance and housekeeping teams for immediate improvement.Regarding the buffet breakfast, we truly regret the misunderstanding. Our buffet service is available when there are sufficient in-house guests; otherwise, we provide an à la carte breakfast with the same value and quality.We’re glad to hear that our staff provided friendly and helpful service throughout your stay. Your kind words will be shared with them as encouragement.We appreciate your constructive comments and will continue working to enhance our guests’ comfort and satisfaction.Warm regards,The Management TeamSSL Traders Hotel Taiping
Guest（与好友旅游） 2025-09-01
Location a bit away from town. Generally the room condition is still acceptable but won't consider returning if there is another choice
酒店回复：
Dear Guest,Thank you for sharing your feedback with us. We’re glad to know that you found the room condition acceptable. We understand your concern regarding our location and will continue working on improving the overall guest experience to make every stay more comfortable and worthwhile.We truly value your comments, and we hope you may consider giving us another opportunity to serve you better in the future.Warm regards,The Management TeamSSL Traders Hotel
Guest（家庭旅游） 2025-09-01
Furniture dated and needs a complete makeover. Booked an executive suite but it’s doesn’t feel executive due to old furniture. Bed and pillow was terrible, didn’t sleep well the whole night. Hotel has those moldy smell and it is very noisy with mat rempits blaring the bikes and cars the whole night?
酒店回复：
Dear Loong How,Thank you for taking the time to share your feedback regarding your recent stay with us at SSL Traders Hotel. We are truly sorry to hear that your experience did not meet expectations, particularly with regard to the furniture, bedding comfort, and overall room condition.We value your comments and would like to assure you that we are currently reviewing plans for furniture upgrades and will ensure that our housekeeping and maintenance teams pay closer attention to details in the toilet and shower areas.Regarding the external noise, while it is unfortunately beyond our full control, we will continue to explore possible measures to minimize disturbance for our guests.We greatly appreciate your constructive comments, as they help us identify areas for improvement. We hope you will consider giving us another opportunity in the future to provide you with a more comfortable and enjoyable stay.Warm regards,The Management TeamSSL Traders Hotel
Guest（家庭旅游） 2025-08-01
Everything was good but rhe room was a bit cramped.
酒店回复：
Dear Guest,Thank you for staying at SSL Traders Hotel and for rating us highly in all categories. We are pleased to know that overall, everything was good and that you enjoyed your experience with us.We appreciate your feedback regarding the room size and will take it into consideration as we continuously look for ways to improve guest comfort.Your comments are valuable, and we look forward to welcoming you again for another pleasant stay.Warm regards,The Management TeamSSL Traders Hotel
Guest（与好友旅游） 2024-12-01
Kalau boleh nak bagi full mark. Tapi jalan masuk dari arah Taman Tasik Taiping macam susah pulak. Perlu U-turn dekat kawasan perumahan berhampiran. Location dah okay sangat. Tepi jalan saja. Cuma jalan masuk tu agak susah sikit ???? Keadaan bilik semua okay. Hotel sediakan bilik seperti yg diminta. Servis terbaik. Staff sangat friendly. Bilik bersih. Parking banyakkk, cumanya bila hotel ada event, parking terhad. Overall saya berpuas hati walaupun rasa macam mahal sikit harga bilik ?? mungkin hotel ni akan menjadi pilihan saya lagi jika datang lagi ke Taiping.
酒店回复：
Dear Adibah Salleh,Thank you so much for your wonderful review! We’re so glad to hear that you were satisfied with the room, service, and facilities provided. We also appreciate your feedback regarding the access road and parking, and we’ll look into ways to improve these for our future guests. We understand the parking situation during events and will explore better solutions. Once again, thank you for your support, and we look forward to welcoming you back next time you visit Taiping!Warm regards,SSL Traders Hotel?Management?Team

SSL商贸酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Booked for others） 2025-12-01

Guest（Family） 2025-11-01

Guest（与好友旅游） 2025-10-01

Guest（与好友旅游） 2025-09-01

Guest（家庭旅游） 2025-09-01

Guest（家庭旅游） 2025-08-01

Guest（与好友旅游） 2024-12-01

客户评价由实住客人提供的真实点评